Key Holder

Crew Clothing Company; York and North Yorkshire; On-site; GBP 5,600 - 6,900; Part time

Benefits offered by this job

Uniform Contribution

Future-Focused Pension Plan

Referral Program

Professional Development

Empowering Work Environment

Job summary

Crew Clothing Company in the United Kingdom is seeking a part-time Key Holder to deliver outstanding customer service, maintain store standards and help drive sales during a 12-hour week role.

You will be responsible for opening/closing tasks, handling transactions accurately, and promoting our multi-channel shopping options while ensuring a welcoming store environment for every customer.

Qualifications

• Customer service-oriented with a focus on delivering a positive shopping experience.
• Strong communication and interpersonal skills to engage with customers.
• Experience in retail environment and knowledge of fashion brands is preferred.

Responsibilities

• Achieve sales targets by delivering friendly and informed service.
• Provide accurate product information, including features, benefits and stock availability.
• Promote multi-channel shopping options to maximise customer satisfaction.
• Create an inviting and welcoming atmosphere for customers.
• Process sales transactions accurately and in line with company policy.
• Demonstrate flexibility to meet the needs of the store.

Skills

Customer service

Communication skills

Retail experience

Tools

POS system

Job description

Key Holder - Part Time
12 hours per week with keyholder responsibilities At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.
We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.

Purpose of the role:

To generate
sales by delivering outstanding customer service and maintaining impeccable
store standards ensuring customer loyalty is retained.

Responsibilities

• Achieve
  sales targets by demonstrating passion for the product and the brand
• Provide
  accurate information about our product to the customer including features and
  benefits and stock availability
• Promote
  our multi-channel shopping options to ensure maximum customer satisfaction
• Provide
  an inviting and welcoming atmosphere for our customers
• Process
  sales transactions with care and in line with company guidelines
• Demonstrate
  flexibility in order to meet the needs of the store

Key Skills and Experience

Essential

• Customer
  service focused
• Good
  communication skills
• Experience
  in retail industry

Desirable

• Good
  IT skills
• Experience
  of working in a luxury fashion brand

Benefits

• Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
• Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
• Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth. Subject to T&C's.
• Comprehensive Professional Development: Elevate your career and reach your full potential.
• Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth