Key Holder

Crew Clothing Company; Swindon; On-site; GBP 11,000 - 15,000; Part time

Benefits offered by this job

Uniform Contribution

Future-Focused Pension Plan

Rewarding Referral Program

Comprehensive Professional Development

Empowering Work Environment

Job summary

Crew Clothing Company is seeking a Key Holder on a part-time basis (12 hours per week) to drive sales through outstanding customer service and high store standards. You will support brand delivery, manage transactions, and ensure a welcoming store environment while promoting multi-channel options.

The role requires a customer-focused mindset and retail experience; previous luxury fashion exposure is desirable. This position offers a path to keyholder responsibilities within the Crew team.

Qualifications

• Customer service experience and a friendly customer-facing approach.
• Clear communication and active listening to assist customers.
• Experience in retail helps deliver strong brand standards.

Responsibilities

• Achieve sales targets by demonstrating passion for the product and the brand.
• Provide accurate information about products, features, benefits and stock availability.
• Promote multi-channel shopping options to maximise customer satisfaction.
• Provide an inviting and welcoming atmosphere for customers.
• Process sales transactions with care and in line with company guidelines.
• Demonstrate flexibility in order to meet the needs of the store.

Skills

Customer service focused

Good communication skills

Experience in retail industry

Job description

Key Holder - Part Time
12 hours per week with keyholder responsibilities At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.
We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.

Purpose of the role:

To generate
sales by delivering outstanding customer service and maintaining impeccable
store standards ensuring customer loyalty is retained.

Responsibilities

• Achieve
  sales targets by demonstrating passion for the product and the brand
• Provide
  accurate information about our product to the customer including features and
  benefits and stock availability
• Promote
  our multi-channel shopping options to ensure maximum customer satisfaction
• Provide
  an inviting and welcoming atmosphere for our customers
• Process
  sales transactions with care and in line with company guidelines
• Demonstrate
  flexibility in order to meet the needs of the store

Key Skills and Experience

Essential

• Customer
  service focused
• Good
  communication skills
• Experience
  in retail industry

Desirable

• Good
  IT skills
• Experience
  of working in a luxury fashion brand

Benefits

• Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
• Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
• Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth. Subject to T&C's.
• Comprehensive Professional Development: Elevate your career and reach your full potential.
• Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth