Key Holder

TN United Kingdom; Harrogate; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player in fashion is seeking a dedicated Key Holder to join their team. This part-time role involves delivering exceptional customer service and maintaining high store standards. You will play a vital role in achieving sales targets and creating a welcoming atmosphere for customers. With a focus on collaboration and personal development, this position offers a unique opportunity to thrive in a supportive environment. If you are passionate about fashion and customer satisfaction, this role is perfect for you!

Benefits

Uniform contribution

Future-focused pension plan

Rewarding referral program

Comprehensive professional development

Empowering work environment

Qualifications

• Strong customer service skills with a focus on satisfaction.
• Experience in a luxury fashion environment is essential.

Responsibilities

• Achieve sales targets by demonstrating passion for the product.
• Provide accurate product information and promote multi-channel shopping.

Skills

Customer service focused

Experience in luxury fashion

Job description

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Key Holder - Part Time

15 hours per week with management responsibilities

3 days minimum availability including weekends

At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.

We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.

Purpose of the role:

To generate sales by delivering outstanding customer service and maintaining impeccable store standards, ensuring customer loyalty is retained. You will help retain and motivate the team to drive the success of the store. Create a shopping experience that delights our customers every time.

Responsibilities:

• Achieve sales targets by demonstrating passion for the product and the brand
• Provide accurate information about our product to the customer including features and benefits and stock availability
• Promote our multi-channel shopping options to ensure maximum customer satisfaction
• Provide an inviting and welcoming atmosphere for our customers
• Process sales transactions with care and in line with company guidelines
• Demonstrate flexibility in order to meet the needs of the store
• Help with the everyday running of the store during the management's absence.

Key Skills and Experience

• Customer service focused
• Experience of working in a luxury fashion brand
• Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
• Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
• Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth.
• Comprehensive Professional Development: Elevate your career and reach your full potential.
• Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth