Key Holder

TN United Kingdom; Eastbourne; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is looking for a passionate sales associate to enhance customer loyalty through exceptional service and impeccable store standards. In this role, you will engage with customers, provide detailed product information, and promote a welcoming atmosphere. Your contributions will directly impact sales targets and customer satisfaction. This position offers a supportive culture with opportunities for training and career development, making it perfect for those looking to grow in the retail sector.

Benefits

Staff Discount

Uniform allowance

Pension scheme

Refer a Friend scheme

Training and career development

Supportive and rewarding culture

Qualifications

• Strong customer service skills with a focus on satisfaction.
• Experience in retail, particularly in luxury fashion, is a plus.

Responsibilities

• Achieve sales targets through excellent customer service.
• Provide accurate product information and promote multi-channel shopping.

Skills

Customer service focused

Good communication skills

Experience in the retail industry

Good IT skills

Experience working in a luxury fashion brand

Job description

Social Network Account

To generate sales by delivering outstanding customer service and maintaining impeccable store standards to ensure customer loyalty.

Responsibilities:

1. Achieve sales targets by demonstrating passion for the product and the brand.
2. Provide accurate information about our products, including features, benefits, and stock availability.
3. Promote our multi-channel shopping options to ensure maximum customer satisfaction.
4. Create an inviting and welcoming atmosphere for customers.
5. Process sales transactions carefully and in line with company guidelines.
6. Demonstrate flexibility to meet the needs of the store.

Purpose of the Role

To generate sales by delivering outstanding customer service and maintaining impeccable store standards to ensure customer loyalty.

Key Skills and Experience

Essential:

• Customer service focused
• Good communication skills
• Experience in the retail industry

Desirable:

• Good IT skills
• Experience working in a luxury fashion brand

What We Can Offer You:

• Staff Discount
• Uniform allowance
• Pension scheme
• Refer a Friend scheme
• Training and career development
• Supportive and rewarding culture