Key Account Manager - Contract Catering Sector

Paul Rhodes Bakery; London; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

A prominent bakery in London seeks a Key Account Manager to enhance client relations and support business growth. The role is hybrid, focusing on both office and fieldwork, and candidates must be passionate about the food industry. Competitive salary and perks, including free bakery products and discounts, are offered.

Benefits

Free & Discounted Bakery Products

Shop Discount

Free Birthday cake of your choice

Company Events

Referral Bonus

Cycle to Work Scheme

Additional holiday allowance

Qualifications

• 1 year of B2B account management experience required.
• 1 year of account management in the food industry preferred.

Responsibilities

• Build and maintain relationships with chefs and clients.
• Manage a portfolio of B2B relationships.
• Plan menus and manage launches.

Skills

Account Management

Commercial Acumen

Communication Skills

Interpersonal Skills

Attention to Detail

Job description

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Key Account Manager - Contract Catering Sector, London

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Client:

Paul Rhodes Bakery

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

717beb94ced4

Job Views:

12

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Company About Us:

Founded by former Michelin-starred chef Paul Rhodes in 2003, Paul Rhodes Bakery has built a strong reputation as the go-to supplier of quality handcrafted sourdoughs, cakes and pastries in the capital. Paul’s ambition when he started the bakery was simple: to provide London’s busy chefs with the best handcrafted bread, made from the finest ingredients possible and traditional techniques.

Today, as the bakery heads towards twenty-five years in business, the goal remains the same and this ambition underpins everything we do. We have both a wholesale business supplying some of London’s top restaurants, hotels, cafés, and entertainment venues, as well as our local retail bakery shop which is based a ten-minute walk up the road, in Greenwich Market.

As we continue to grow, we are looking for talented individuals to join our team and contribute to our success. At Paul Rhodes Bakery, we believe in nurturing talent. By joining our company, you’ll have the chance to work with experienced professionals, learn valuable skills, and be part of a friendly, supportive environment.

Job Overview:

The primary focus of the Key
Account Manager is to build and maintain long-lasting relationships with our
existing chefs and clients, supporting their needs and businesses whilst
working to maintain, grow and look after ours.

Key Requirements of the Role:

A confident and self-motivated
team member with a positive, collaborative outlook is critical for this role,
and someone who loves the food industry and has a passion for service.

Confidence and an engaging way
with people is key here – visiting busy kitchens, dealing with chefs, planning
menus with them, planning launches and of course, resolving things when they go
wrong.

The successful candidate will
have:

• proven account management experience and commercial
  accumen,
• experience in the contract catering sector
• experience in managing a portfolio of B2B
  relationships along with
• excellent attention to detail, communication,
  interpersonal skills, and be highly organized.

You will be adaptable, flexible
and solution-driven, enthusiastic to work as a team through the highs and lows.
You will have a passion for food and be enthusiastic about Paul Rhodes Bakery,
where we are as a business currently, and where we are going.

Experience:

• B2B Account management: 1 year (required)
• Account management within the food industry: 1 year
  (preferred)

Location:

• Paul Rhodes Bakery, SE10 9PJ (Greenwich, London)
• London based Hybrid / Flex role
• Candidates must reliably commute or plan to
  relocate before starting work.
• Flexible working: a great
  combination of working from the bakery, at home, and out and about in kitchens
  meeting chefs.
• Free & Discounted Bakery Products: Take home
  the freshest bread, pastries, and more every day.
• Shop Discount: Enjoy exclusive employee discounts
  on all products at our Greenwich shop.
• Free Birthday cake of your choice.
• Company Events: Join your colleagues for fun summer
  / winter social events.
• Referral Bonus: Earn a £500 bonus for bringing new
  talent into our growing team.
• Cycle to Work Scheme: Convenient commuting options
  for you.
• Additional holiday allowance to reward length of
  service.

Paul Rhodes is committed to a
diverse and inclusive workplace. We provide equal employment opportunities to
all employees and applicants for employment without regard to race, national
origin, gender, gender identity, sexual orientation, protected veteran status,
disability, age, or other legally protected status. As part of this commitment,
we strive to provide reasonable accommodations for persons with disabilities to
enable them to access the hiring process. For individuals who would like to
request accommodation throughout the hiring process, please contact HR at: [emailprotected]