Key Account Manager - Commercial

Globe Business Media Group; London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the legal information sector is seeking a B2B Sales professional for their Commercial department, based in London with a hybrid working model. The role focuses on developing client relationships, driving sales initiatives, and collaborating with various teams to enhance client engagement. The ideal candidate will have at least 3 years of experience in B2B sales, alongside strong communication and leadership skills.

Benefits

Eye Care

Employee Assistance Programme

Birthday day off

Pension contributions

Cycle to Work scheme

Season ticket loan

Wellbeing allowance

Life assurance

Private healthcare

Company socials

Qualifications

• At least 3+ years of B2B new business sales experience.
• Sales leadership experience preferred.
• Excellent communication skills, both verbal and written.

Responsibilities

• Develop strong relationships with existing customers.
• Manage projects to increase sales yield and revenue.
• Collaborate with the Client Services team to improve renewal rates.

Skills

B2B sales experience

Sales leadership

Communication skills

Account-based marketing

Negotiation skills

Organizational skills

Proficient in CRM systems

Knowledge of legal industry

Tools

Salesforce

Job description

Why LBR? An amazing market position, enviable growth, collaboration, and wonderful people are just some of the reasons to further your career with Law Business Research. Our culture is shaped by our core values that promote equality, agility, and respect in everything we do.

Law Business Research has been recognized as a winner of the 4 Inspiring Workplaces Awards. We’re proud of our inclusive and inspiring culture and are committed to creating a positive workplace for all employees.

We have partnered with organizations to help us become a more inclusive employer and to achieve Level 2 Disability Confident Accreditation. We also engage in charitable and community initiatives, including supporting Swawou School in Sierra Leone, which provides education for girls.

We are proud to be an equal opportunities employer, committed to providing equal opportunities regardless of sex, gender identity/expression, sexual orientation, marital status, race, color, nationality, ethnicity, religion, age, or disability.

Department: Commercial

Employment Type: Full Time

Location: London (Hybrid)

Reporting To: Sales Director

Key Responsibilities

• Develop strong relationships with existing customers, monitoring their purchases to identify upselling opportunities.
• Initiate, scope, and manage projects to increase sales yield and revenue.
• Collaborate with the Client Services team to increase renewal rates through the client lifecycle.
• Develop and implement sales plans for products and territories to meet targets.
• Support product development by providing client feedback and assisting in new product launches.
• Build relationships with clients at conferences and during product demonstrations.
• Create proposals and sales pitches for new products.
• Maintain accurate CRM records to track sales activities and progress.
• Ensure contracts are signed and orders processed in compliance with GDPR.

Skills, Knowledge, and Expertise

• At least 3+ years of B2B new business sales experience using a structured sales methodology.
• Preferably some months of sales leadership experience in B2B sales.
• Experience in hiring, training, and coaching sales teams.
• Excellent communication skills, both verbal and written.
• Knowledge of account-based marketing and targeted campaigns.
• Experience managing multi-stakeholder negotiations and procurement processes.
• Organized, detail-oriented, with forecasting and reporting skills.
• Proficient in CRM systems; Salesforce experience preferred.
• Working knowledge of the legal industry is a plus.
• Motivated by sales, team-oriented, collaborative attitude.

Benefits

Our employees are our greatest asset. We offer various benefits, including:

• Start of employment: Eye Care, Employee Assistance Programme, a day off for your birthday.
• After 3 months: Pension contributions, Cycle to Work scheme, Season ticket loan, Wellbeing allowance.
• After 4 months and 1 year: Life assurance, Private healthcare.
• Additional perks: Company socials, Employee networks, Mentoring, Volunteering days, Mortgage advice.

We are committed to an inclusive, respectful, and engaging workplace, supporting diversity and accessibility. If you need reasonable adjustments during the application process, please let us know.

About Law Business Research

Please visit our website for more information.