Key Account Manager

Nova Leisure Ltd; United Kingdom; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Pension

22 days annual leave

Career progression

Access to Employee Assistance Programme

Job summary

Nova Leisure Ltd is actively seeking a Key Account Manager to enhance relationships with LKQ Euro Car Parts' main national accounts across the UK. The role entails creating tailored customer experiences while driving business development strategies for increased profitability.

The successful candidate will demonstrate a proven track record in acquiring business, possess excellent communication skills, and be proficient in Microsoft Office tools. Competitive benefits include a pension and 22 days of annual leave.

Qualifications

• Proven track record of acquiring and developing new and existing business.
• Proven effective communication skills, confident at influencing at board level.
• Proactive commercial problem solver.

Responsibilities

• Promote a customer focused mindset to ensure customer centrality.
• Work collaboratively with field-based teams to maximize customer opportunities.
• Deliver personalized customer experience to build rapport with Key Customer personnel.
• Manage branch to grow unique spending customers.
• Lead strategic account planning process with financial targets and objectives.

Skills

Customer focused mindset

Business development

Effective communication skills

Planning and organisational skills

Problem solving and analysis

Tools

Microsoft Excel

Microsoft Power Point

Job description

As a Key Account Manager (KAM), you will be responsible for acquiring and maintaining some of the LKQ Euro Car Parts' main national accounts throughout the network. The role is to provide comprehensive and innovative support to our national and key customer, helping them to maximise their sales and profit opportunities. As a KAM, you will be on the road around the nation with a requirement to spot and implement new key business strategies to support and increase business profitability.

Key Responsibilities

• Promoting a customer focused mindset to ensure the customer is at the heart of everything we do
• Working collaboratively with the field based teams to ensure we are maximising on customer opportunities
• Delivering a personalised customer experience to build a deep rapport with Key Customer personnel
• Establishing productive, professional relationships with board level and senior operational personnel in target customer accounts.
• Business development activities to expand the company main dealer portfolio within the channel through sourcing, acquisition and developing new business.
• Working to deliver a balanced performance across key business metrics and KPI measures in line with business and channel goals and objectives
• Utilising relevant business data to understand the opportunities across channel
• Collecting and analysing competitor activity, ensuring the team are aware of competitor promotions
• Managing the branch in growing unique spending customers, increasing both wallet and market share.
• Managing clear and consistent pricing terms and rebates to maintain a fair and healthy profit margin
• Contract and tender negotiations and submissions
• Meeting assigned targets for profitable sales volume and strategic objectives in assigned accounts/new accounts
• Proactively lead a joint company strategic account planning process that develops mutual performance objective, financial targets, and critical milestone

Skills and Experience

• Proven track record of acquiring and developing new and existing business
• Proven effective planning and organisational skills
• Proficient working knowledge of Microsoft Excel and Power Point
• Proven effective communication skills, a confident cross functional communicator with the ability to influence at board level
• Pro active commercial problem solver and analyst

What we offer

• Pension
• 22 days annual leave
• Genuine career progression
• Access to a 24 hour Employee Assistance Programme, offering financial and wellbeing support

LKQ Euro Car Parts is a leading provider of automotive parts in the UK and Ireland.