Key Account Manager

Orion Electrotech Ltd; Newbury; On-site; GBP 40,000 - 62,000; Full time

Benefits offered by this job

Private healthcare

Life assurance

Enhanced pension scheme

Enhanced annual leave and sickness

Job summary

Orion Electrotech Ltd in Newbury, Berkshire, seeks a Key Account Manager to own the day-to-day commercial management of key customer accounts. You will collaborate with engineering, manufacturing and quality teams to maintain relationships, deliver outstanding service and drive long-term account growth.

The role requires experience in face-to-face B2B sales, managing long sales cycles, and a proactive, customer-focused approach with strong communication skills.

Qualifications

• Experience in face-to-face B2B sales or account management.
• Experience with long sales cycles.
• Able to demonstrate achievements with accounts.
• Experience preparing quotations and coordinating orders.
• Proactive, customer-focused approach with strong communication skills.

Responsibilities

• Manage a portfolio of key customer accounts, ensuring outstanding service and account performance.
• Build strong relationships with procurement, engineering, quality and programme teams.
• Prepare quotations and support commercial activities within established pricing frameworks.
• Identify opportunities for account growth, repeat business and upselling.
• Maintain accurate CRM records, forecasts and pipeline activity.
• Coordinate with internal teams to ensure successful delivery of customer requirements.
• Support customer review meetings and provide commercial and operational updates.
• Gather market intelligence and customer feedback to support wider business strategy.

Skills

Face-to-face B2B sales

Account management

Business development

Stakeholder engagement

Quotation management

Job description

Key Account Manager

On-site in Newbury, Berkshire | Full Time | Permanent

Join a Growing Advanced Manufacturing Business at the Forefront of Innovation

Are you an experienced Account Manager or commercially minded customer-facing professional looking to develop your career within a cutting-edge engineering environment?

We are partnering with a rapidly expanding advanced manufacturing company that supplies highly engineered solutions to customers operating in sectors including aerospace, defence, energy, space and high-technology industries. Following significant investment and ambitious growth plans, the business is looking to appoint a Key Account Manager to support and develop a portfolio of strategic customer accounts.

Key Account Manager

The Role

As Key Account Manager, you will take ownership of the day-to-day commercial management of key customer accounts, ensuring exceptional service delivery while supporting long-term account growth. Working closely with engineering, manufacturing and quality teams, you will act as the primary commercial contact for customers and play a vital role in maintaining strong relationships and identifying new opportunities.

Key Account Manager

Key Responsibilities

• Manage a portfolio of key customer accounts, ensuring outstanding service and account performance.
• Build strong relationships with stakeholders across procurement, engineering, quality and programme teams.
• Prepare quotations and support commercial activities within established pricing frameworks.
• Identify opportunities for account growth, repeat business and upselling.
• Maintain accurate CRM records, forecasts and pipeline activity.
• Coordinate with internal teams to ensure successful delivery of customer requirements.
• Support customer review meetings and provide commercial and operational updates.
• Gather market intelligence and customer feedback to support wider business strategy.

Key Account Manager

About You

• Experience within face to face B2B external sales, account management or business development roles.
• Experience with long sale cycles.
• Able to demonstrate achievements with accounts.
• Experience preparing quotations, managing customer enquiries and coordinating orders.
• A proactive, customer-focused approach with strong communication skills.

Key Account Manager

What's on Offer?

• Opportunity to work with a market-leading advanced manufacturing business.
• Exposure to innovative technologies and complex engineering projects.
• A collaborative environment working alongside engineering, manufacturing and quality specialists.
• Genuine opportunities for career progression and professional development.
• Private healthcare, life assurance and enhanced pension scheme.
• Enhanced annual leave and sickness benefits that increase with service.