Key Account Manager

HSS ProService; Manchester; On-site; GBP 35,000 - 52,000; Full time

Benefits offered by this job

25 days holiday

Birthday off

Healthcare Cashback Plan

Hybrid working

Free onsite gym

Training and development opportunities

Discounts via perks platform

Holiday Buy

Job summary

HSS ProService in Manchester is seeking a results-driven Key Account Manager to manage a regional patch, visiting customer sites and offices to build relationships and drive sales targets through a consultative, service-led approach.

You will understand customer needs, deliver tailored solutions, and nurture existing accounts while promoting our marketplace platform for broader adoption across teams. Hybrid working and ongoing training support your career growth.

Qualifications

• Proven track record of success in a sales or business development role.
• Experience working in a B2B sales environment.
• Strong relationship-building skills with the ability to take a mature, consultative approach to sales.
• The ability to work independently while also collaborating effectively with a wider team.
• A proactive, self-motivated, and results-driven mindset.
• Strong problem-solving skills and the ability to thrive in a fast-paced environment.

Responsibilities

• Managing your geographical patch, spending time both on customer sites and in offices to build relationships, drive engagement, and achieve sales targets
• Building strong relationships with customers at multiple levels while nurturing and growing existing accounts
• Understand customer needs and deliver the best possible solutions
• Taking a consultative approach to sales, focusing on service, value, and long-term partnerships rather than transactional selling
• Supporting the management of customer accounts, including debt awareness and resolution where required
• Promoting and educating customers on our marketplace platform to drive adoption and ease of use

Skills

Proven track record in sales

Experience in B2B sales

Relationship-building

Independent work

Proactive mindset

Problem-solving

Job description

A typical day as a Key Account Manager

No two days look exactly the same here, and that’s part of what makes it work.

As a Key Account Manager, you’ll play a key part in keeping things moving for our customers, suppliers and The Pros around you. You’ll take ownership, solve problems properly, and work with people across the business to make things simpler, faster and better.

You’ll be trusted to get stuck in, make decisions, and see things through.

What you’ll be doing

• Managing your geographical patch, spending time both on customer sites and in offices to build relationships, drive engagement, and achieve sales targets

• Building strong relationships with customers at multiple levels while nurturing and growing existing accounts

• Understand customer needs and deliver the best possible solutions

• Taking a consultative approach to sales, focusing on service, value, and long-term partnerships rather than transactional selling

• Supporting the management of customer accounts, including debt awareness and resolution where required

• Promoting and educating customers on our marketplace platform to drive adoption and ease of use

What you’ll bring

We’re looking for someone who knows how to get things done and works well with others to make it happen.

You don’t need to tick every single box, but you’ll likely bring:

• A proven track record of success in a sales or business development role

• Experience working in a B2B sales environment

• Strong relationship-building skills with the ability to take a mature, consultative approach to sales

• The ability to work independently while also collaborating effectively with a wider team

• A proactive, self-motivated, and results-driven mindset

• Strong problem-solving skills and the ability to thrive in a fast-paced environment

Most importantly, you’ll bring the mindset of a Pro:

• You take ownership

• You communicate clearly

• You work collaboratively

• You look for better ways to do things

• You see things through properly

What you’ll get back

25 days holiday plus bank holidays

Your birthday off every year to spend how you want

Healthcare Cashback Plan with money back on things like dentists, opticians and sports massages

Flexible and hybrid working

Free onsite gym at head office

Training and development opportunities to keep growing your skills and career

Discounts and cashback through our perks platform

Flexible benefits including Holiday Buy

What it’s like here

At HSS ProService, we’re here to take the friction out of hire.

We’ve built a smarter, faster way for businesses to get the tools, equipment and materials they need. We connect customers with trusted suppliers through one simple online marketplace.

But what really makes it work is our people. The Pros.

The ones who step in, solve problems, keep things moving and make life easier for customers and each other.

We use technology, teamwork and bold thinking to make things simpler, clearer and better every day.

The Pros here are Progress Makers, Professionals, Problem Solvers and Proud of the work they do. People who take ownership, back each other, speak honestly and keep things moving.

That means:

• Say it. Own it. See it through.

• Bring in the people power.

• Be straight, be clear.

• Recognise the graft.

No big egos. No overcomplicated processes. Just good people doing good work together.

Different Perspectives, One Platform

We’re not all the same, and that’s what makes us stronger.

Great ideas come from different people, different experiences and different ways of thinking.

Whether you’re starting out, changing careers or looking for your next move, if you’ve got the skills and the drive, we want to hear from you.

If you have questions about the role or recruitment process, email [e-mail] and one of the team will help you out.

We’re on it. Together.
Always making it better.