HR Administrator

HSS ProService; Manchester; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

25 days holiday

Birthday leave

Healthcare cashback

Hybrid working

Free onsite gym

Training & development

Perks platform discounts

Holiday Buy

Job summary

HSS ProService is seeking an HR Administrator to keep HR processes moving, handle payroll queries and maintain accurate employee records. You will work in a hybrid setup with three days in the office, taking ownership of HR tasks and supporting policies across the business.

You’ll interact with colleagues and managers, ensure data integrity, and assist with onboarding and Right to Work checks, while aligning with UK employment law and GDPR requirements.

Qualifications

• Excellent organisational skills and ability to prioritise workloads.
• Strong interpersonal and communication skills across all levels.
• Familiarity with UK Employment Law and ability to stay updated.
• Ability to handle sensitive data with discretion and GDPR awareness.

Responsibilities

• Be the first point of contact for HR-related queries and guide colleagues on policies.
• Manage HR mailbox and respond to ad-hoc queries promptly.
• Support first-level payroll queries and escalate as needed.
• Handle end-to-end administrative tasks across the employee lifecycle.
• Manage Right to Work checks and onboarding of new colleagues.
• Provide references for external requests when required.
• Support family leave and pay administration with policy guidance.
• Maintain HR system data accuracy and perform data cleanses.
• Keep probation processes up-to-date and issue outcome letters.
• Collaborate with HR team on projects and provide data insights.
• Ensure GDPR compliance and handle sensitive data securely.

Skills

Organisational skills

Communication skills

UK Employment Law familiarity

Problem solving

Job description

A typical day as a HR Administrator

No two days look exactly the same here, and that’s part of what makes it work.

As a HR Administrator, you’ll play a key part in keeping things moving for our customers, suppliers and The Pros around you. You’ll take ownership, solve problems properly, and work with people across the business to make things simpler, faster and better.

You’ll be trusted to get stuck in, make decisions, and see things through.
Hybrid working, with a minimum of three days a week based in the office.

What you’ll be doing

As HR Administrator, you'll be the first point of contact for all HR-related queries, playing a key role in ensuring a smooth employee experience.

Your responsibilities will include handling all administrative tasks, maintaining accurate records, supporting HR processes, and assisting with payroll and low-level casework, while ensuring compliance with policies and UK employment law.
Key Responsibilities:

• Act as the first point of contact for HR-related queries for colleagues and managers, providing guidance on general queries, policy and procedures, and escalating to the HR Advisor or HR Business Partners as necessary

• Take ownership of the HR Mailbox, handling a variety of ad-hoc queries efficiently and in a timely manner

• Support first-level Payroll queries, escalating to Payroll as needed

• Complete a variety of administrative tasks relating to the full employee lifecycle, from onboarding and offboarding to changes during employment

• Manage Right to Work checks and maintain compliance with legislation and onboarding of all new colleagues into the business

• Provide references for external requests, such as employment references and mortgage applications

• Support colleagues and managers with the administration of family leave and pay, providing policy guidance so every colleague has a positive and consistent experience

• Maintain the HR system, ensuring up-to-date colleague data and performing regular data cleanses when necessary

• Maintain probation processes, notifying managers where necessary and issuing outcome letters

• Work closely with the HR Advisor, HR Business Partners, the HR Director or Recruitment on project work or tasks as required

• Support the business by providing data and insight reports as required

• Handle sensitive data and information confidentially and in line with GDPR at all times

• Support the business in making data-driven decisions by ensuring no gaps in colleague records, such as notice periods, reward & benefit information and probation periods

• Assist with business initiatives, including employee engagement, wellbeing and other HR projects

What you’ll bring

We’re looking for someone who knows how to get things done and works well with others to make it happen.

You don’t need to tick every single box, but you’ll likely bring:

• Excellent organisational skills, with the flexibility to prioritise workload and meet deadlines

• The ability to provide a high standard of HR support across the business, developing relationships and being approachable and helpful

• Excellent interpersonal and communication skills, with the ability to communicate effectively with colleagues across all levels of the business

• Familiarity with UK Employment Law and a willingness to stay updated

• A working knowledge of UK employment legislation, keeping up to date with any changes

Most importantly, you’ll bring the mindset of a Pro:

• You take ownership

• You communicate clearly

• You work collaboratively

• You look for better ways to do things

• You see things through properly

What you’ll get back

25 days holiday plus bank holidays

Your birthday off every year to spend how you want

Healthcare Cashback Plan with money back on things like dentists, opticians and sports massages

Flexible and hybrid working

Free onsite gym at head office

Training and development opportunities to keep growing your skills and career

Discounts and cashback through our perks platform

Flexible benefits including Holiday Buy

What it’s like here

At HSS ProService, we’re here to take the friction out of hire.

We’ve built a smarter, faster way for businesses to get the tools, equipment and materials they need. We connect customers with trusted suppliers through one simple online marketplace.

But what really makes it work is our people. The Pros.

The ones who step in, solve problems, keep things moving and make life easier for customers and each other.

We use technology, teamwork and bold thinking to make things simpler, clearer and better every day.

The Pros here are Progress Makers, Professionals, Problem Solvers and Proud of the work they do. People who take ownership, back each other, speak honestly and keep things moving.

That means:

• Say it. Own it. See it through.

• Bring in the people power.

• Be straight, be clear.

• Recognise the graft.

No big egos. No overcomplicated processes. Just good people doing good work together.

Different Perspectives, One Platform

We’re not all the same, and that’s what makes us stronger.

Great ideas come from different people, different experiences and different ways of thinking.

Whether you’re starting out, changing careers or looking for your next move, if you’ve got the skills and the drive, we want to hear from you.

If you have questions about the role or recruitment process, email [e-mail] and one of the team will help you out.

We’re on it. Together.
Always making it better.