Key Account Manager

TN United Kingdom; Essex; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a passionate Key Account Manager to nurture relationships with a diverse range of customers, from business owners to optometrists. This multifaceted role goes beyond sales, focusing on understanding customer needs and crafting strategic solutions for their growth. You will drive sales targets, develop effective territory plans, and represent the company at clinical conferences. Join a dynamic team committed to innovation in healthcare and make a meaningful impact in the lives of patients and customers alike. Your expertise will help shape the future of healthcare solutions.

Qualifications

• Strong communication skills are essential for engaging customers effectively.
• A degree in science or business is preferred for this role.

Responsibilities

• Achieve sales targets and develop strategic territory plans.
• Foster strong relationships with customers and provide education and training.

Skills

Verbal Communication

Written Communication

Sales Experience

Customer Engagement

Analytical Skills

Education

Degree in Science or Business

Tools

Microsoft Office Suite

CRM Systems

Job description

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Location: Northern half of Ireland. Belfast, Antrim, Down, Derry, Tyrone, Fermanagh, Monaghan, Louth, Cavan, Mayo, Sligo, Westmeath

An integral part of our team, the Key Account Manager is entrusted with nurturing relationships across a diverse range of customers, from primary business owners to optometrists and optical staff across major key accounts and independents. Through an exceptional training programme, you'll gain a comprehensive understanding of products and services, enabling you to become a genuine brand advocate.

Within your designated territory, you will collaborate closely with your customers through regular interactions.

Bring your passion to the role! As a Key Account Manager, your role goes beyond sales; it involves truly understanding your customers, empathising with their needs, and identifying solutions that will facilitate their growth, both clinically and commercially. Crafting strategic approaches, analysing sales data, championing new products, and actively innovating while training and educating optometrists are all integral components of this multifaceted position.

Key Responsibilities:

1. Achieve Targets: Drive towards and surpass agreed-upon objectives and sales targets.
2. Strategic Planning: Develop and execute effective territory plans, leveraging marketing initiatives and product launches to maximise impact.
3. Market Insight: Stay abreast of industry trends, market dynamics, and competitor activities to inform strategic decisions.
4. Representation: Represent the business at regional and national clinical conferences, embodying our values and vision.
5. Reporting: Maintain meticulous territory reporting, ensuring accuracy and timeliness within our CRM systems.
6. Customer Engagement: Foster strong relationships with customers through regular interactions, understanding their unique needs and challenges.
7. Education and Training: Provide guidance, education, and training to optometrists, supporting their professional development and enhancing their clinical offering.

Requirements and Qualifications:

1. Communication Skills: Strong verbal and written communication abilities.
2. Experience: Previous experience in sales or customer-facing roles.
3. Education: Degree level qualification, ideally with a focus on science or business.
4. Driver's License: Valid driver's license with no more than three points.
5. Technical Proficiency: Competency in Microsoft Office suite, particularly Word, Excel, and PowerPoint, along with familiarity with CRM systems.
6. Team Player: Ability to collaborate effectively within a team while also demonstrating personal accountability and initiative.

At IQVIA, we're not just tackling the healthcare challenges of today; we're paving the way for tomorrow's solutions. Our mission is clear: to drive innovation and efficiency in healthcare, delivering better outcomes for both customers and patients worldwide. As leaders in the field, we are committed to harnessing the latest technologies and insights to accelerate the journey of getting the right treatments to patients faster.

Join us in shaping the future of healthcare. Every role at IQVIA contributes to our mission, driving us closer to our vision of smarter, more efficient healthcare solutions for all. Apply now to be part of our dynamic team!

Please note: Sponsorship is not available for this opportunity

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IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at