Key Account Manager

Star People; East Midlands; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Star People in the United Kingdom is partnering with a biopharmaceutical company preparing for a specialist medicine launch. The role focuses on strategic account plans, NHS stakeholder engagement and patient access across the territory.

You will drive adoption through high-quality discussions, build relationships with clinicians and leaders, and influence pathway development while collaborating with cross-functional teams to deliver integrated solutions.

Qualifications

• Successful pharmaceutical or biotech sales experience within secondary care.
• Strong understanding of NHS structures and healthcare decision-making.
• Experience engaging customers beyond traditional sales conversations.
• Ability to work autonomously and thrive within a fast-paced environment.
• Strong account management, stakeholder engagement and influencing skills.
• Experience of product launch activity would be highly advantageous.
• ABPI qualification and a full UK driving licence.

Responsibilities

• Develop and execute strategic account plans across key NHS stakeholders.
• Drive medicine adoption through high-quality customer engagement and solution-focused discussions.
• Build trusted relationships with clinicians, pharmacists, healthcare leaders and decision-makers.
• Identify and support opportunities for formulary inclusion and pathway development.
• Partner with cross-functional colleagues to deliver integrated customer solutions.
• Use insight, analytics and local market understanding to influence business decisions and prioritise activity.
• Manage territory performance and deliver against agreed objectives and KPIs.

Skills

Pharma sales

Account management

Stakeholder engagement

Influencing

Product launches

Education

ABPI qualification

Job description

UK Field Based | Specialist Care | New Product Launch

Are you looking for a genuine launch opportunity where you can help shape strategy, build market presence and make a measurable impact from day one?

We're partnering with an innovative, growth-focused biopharmaceutical company preparing for the launch of a specialist medicine within a high-value disease area. As part of a newly formed UK team, you'll play a pivotal role in driving market access, customer engagement and adoption across key healthcare stakeholders.

This is a rare opportunity to join a lean, entrepreneurial organisation where individual contribution is highly visible and success is built through collaboration, accountability and execution.

The Opportunity

As a Key Account & Access Manager, you'll operate across both commercial and access environments, partnering with healthcare professionals, provider organisations, Integrated Care Boards and wider NHS stakeholders to support appropriate patient access and adoption.

You'll take ownership of a strategic territory, developing and implementing account plans, identifying opportunities to improve patient pathways and working cross-functionally to deliver meaningful outcomes for both customers and patients.

Key Responsibilities

• Develop and execute strategic account plans across key NHS stakeholders.
• Drive medicine adoption through high-quality customer engagement and solution-focused discussions.
• Build trusted relationships with clinicians, pharmacists, healthcare leaders and decision-makers.
• Identify and support opportunities for formulary inclusion and pathway development.
• Partner with cross-functional colleagues to deliver integrated customer solutions.
• Use insight, analytics and local market understanding to influence business decisions and prioritise activity.
• Manage territory performance and deliver against agreed objectives and KPIs.

About You

We're interested in hearing from individuals who can demonstrate:

• Successful pharmaceutical or biotech sales experience within secondary care.
• Strong understanding of NHS structures and healthcare decision-making.
• Experience engaging customers beyond traditional sales conversations.
• The ability to work autonomously and thrive within a fast-paced environment.
• Strong account management, stakeholder engagement and influencing skills.
• Experience of product launch activity would be highly advantageous.
• ABPI qualification and a full UK driving licence.

If you're commercially driven, enjoy navigating complex healthcare systems and want to be part of an exciting growth story, we'd love to hear from you.