Key Account Manager

Puratos; Buckingham; On-site; GBP 54,000 - 66,000; Full time

Benefits offered by this job

Salary up to £60k

Sales incentive up to 5%

Car allowance £6k per year

Private healthcare

Pension 7.5%

25 days leave

Life insurance

Loyalty awards

Monthly recognition

Perkbox

Training

Job summary

Puratos, a global leader in bakery, patisserie and chocolate ingredients, seeks a Field Based Key Account Manager to drive profitable sales growth in the North of England. You will nurture existing accounts and identify new business opportunities while aligning with Puratos UK strategy.

Key responsibilities include managing P&L, developing senior-level customer relationships, and coordinating with supply chain and customer service to ensure service excellence.

Qualifications

• Minimum 3 years commercial experience managing customer portfolios.
• Willing to travel across the North of England.
• Knowledge of forecasting (S&OP), demand planning, budget setting, margin management.
• Proficient in Microsoft Office; strong interpersonal and influencing skills.

Responsibilities

• Full P&L ownership and delivery of budgeted growth across all sectors, including volume, net sales and margin.
• Develop strategic relationships with customers at all levels (NPD, Technical, Sales, Operations & Commercial).
• Identify new business opportunities aligned with strategic priorities and product ranges.
• Define and implement Key Account Plans (KAP) with strategically focused key customers.
• Manage forecast accuracy and S&OP with Supply Chain Manager to ensure high service levels and minimise waste.
• Collaborate with Customer Service for order processing and follow-up.
• Be a consultative point of contact for customers on product use in finished goods applications.

Skills

Account management

Negotiation

Stakeholder management

Forecasting

CRM

Power BI

Presentation skills

Travel willingness

Tools

CRM

Power BI

IBP forecasting

Job description

At Puratos, we create innovative food solutions for the health and well-being of people everywhere. As the global leader in bakery, patisserie and chocolate ingredients, we help our customers to be successful with their business, by turning technologies and experiences from food cultures around the world into new opportunities.

We are more than 10,000 employees in over 70 countries and a consolidated turnover of 3.1 billion euros (in 2023). Our passion for innovation, a pioneering spirit and the unique Puratos culture drive our solid growth and vision for the future This, along with our commitment to our local communities, is what makes working at Puratos so magical.

To strengthen our team in the UK, we are looking for a:

Key Account Manager

(Field Based in the North of England)

Your Mission

Your mission will be to bring our semi-industrial bakery strategy to life, driving profitable sales growth while building strong , long - term customer partnerships that support the wider Puratos UK business strategy. You will divide your time between nurturing and developing existing accounts and identifying exciting new business opportunities.

Key responsibilities

• F ull P&L ownership and accountability for delivering budgeted growth across all business sectors - including management of key metrics, e.g., volume, net sales, and margin
• Develop strong strategic relationships within customers at all levels (NPD, Technical, Sales, Operations & Commercial)
• Actively seek out new business opportunities in line with our strategic priorities and product ranges
• Define, and implement Key Account Plans (KAP) with strategically focused key customers within direct sales portfolios determined by Senior Key Account Manager, aligned internally with all relevant functions
• Manage forecast accuracy and S&OP along with Supply Chain Manager to ensure consistently high service level and minimised waste
• Work closely with the Customer Service Team for order processing and follow up
• Be a consultative point of contact for our customers on the use of our products within finished goods applications aligned to market trends and competitor activity
• Manage all elements of customer pricing, including price changes and renegotiating prices
• Ensure shared accountability for product within the full supply chain where relevant both internal and external
• Monitor results on a monthly basis and implement corrective action to ensure achievement of budgeted targets
• Project leadership for critical business activities (NPD, EPD) directing relevant R&D colleagues, ensuring proactive management and collaboration with the relevant Business Units (BU) at group
• Timely and accurate use of day-to-day internal systems such as CRM, Power BI, IBP Forecasting

This list is not exhaustive, and you may be required to undertake additional duties as requested by your Manager .

What we expect from you

• Minimum 3 years commercial experience managing customer portfolios
• Willing to travel across the North of England and within the Puratos Group
• Ability to identify new customer opportunities and convert these into business wins
• Must have knowledge of forecasting (S&OP), demand planning, budget setting, margin management, customer relationship tools
• Proficient in Microsoft Office applications
• Ability to ‘get under the skin’ of accounts – fully understand customer needs and their future direction
• Proven team player, able to work collaboratively at all levels and builds partnerships with cross-functional teams and customers
• Excellent interpersonal and influencing skills at all levels of the organization
• Comfortable with executing pre-determined strategy
• Excellent organisational, planning, prioritisation, influence, presentation, and follow-up skills
• Self-motivated and must be persuasive in presenting ideas, innovation, business development and managing their implementation

What can you expect from us

Puratos provides a dynamic, entrepreneurial environment that encourages our people to take initiatives and bring ideas that will contribute to the success of the company. Of course, Puratos offers a competitive package, but additionally, it offers you a position that you can further develop and shape.

If you join our team, you can expect:

• Competitive salary package up to £60,000 based on experience with an annual salary review
• Sales Incentive Plan – up to 5% with stretch opportunities
• Car / Cash Allowance - £6,000 per year, £500 per month and f uel card options
• Private healthcare – single covered by Puratos, family added at cost to employee
• Pension – up to 7.5% employer contribution
• 25 days annual leave + UK bank holidays
• Life insurance 2 x salary and 20% spouse pension
• Loyal Service Awards
• Monthly recognition scheme
• Perkbox discount platform
• Professional in-house and external trainings

At Puratos, we create innovative food solutions for the health and well-being of people everywhere. As the global leader in bakery, patisserie and chocolate ingredients, we help our customers to be successful with their business, by turning technologies and experiences from food cultures around the world into new opportunities.We are more than 10.000 employees in over 80 countries and a consolidated turnover of 3 billion euros (in 2023). Our passion for innovation, a pioneering spirit and the unique Puratos culture drive our solid growth and vision for the future This, along with our commitment to our local communities, is what makes working at Puratos so magical.