Junior Trading Tech Support Analyst

Standard Life (previously Phoenix Group); Greater London; On-site; GBP 37,000 - 45,000; Full time

Job summary

Standard Life is seeking a proactive Junior Tradefloor Support Analyst to join our Asset Management Technology Solutions team in London, with roles across London, Birmingham, Edinburgh and Telford.

You will provide first-line support for trading and financial applications, assist with troubleshooting, monitor performance, and help manage user access while learning the systems that power global markets.

Qualifications

• Basic understanding of financial markets and trading processes (training provided).
• Familiarity with Microsoft Excel and willingness to learn trading platforms.
• Exposure to scripting or coding (SQL, Python, PowerShell) is desirable but not essential.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively and manage tasks in a fast-paced environment.

Responsibilities

• Provide first-line support for trading and financial applications such as BlackRock Aladdin, Bloomberg, Tradeweb, and other platforms.
• Assist with troubleshooting and resolving technical issues
• Monitor system performance and elevate potential issues.
• Support user access management and permissions.
• Collaborate with end-users to understand their needs and provide basic technical assistance.
• Maintain documentation and contribute to the team knowledge base.

Skills

Financial services interest

Financial markets knowledge

Excel proficiency

Problem solving

Communication skills

Team collaboration

Education

Finance/CS/IT degree

Tools

BlackRock Aladdin

Bloomberg

Tradeweb

SQL

Python

PowerShell

Job description

Standard Life is seeking a proactive Junior Tradefloor Support Analyst to join our Asset Management Technology Solutions team in London, with roles across London, Birmingham, Edinburgh and Telford.

You will provide first-line support for trading and financial applications, assist with troubleshooting, monitor performance, and help manage user access while learning the systems that power global markets.