Tradefloor support Junior Analyst

Standard Life (previously Phoenix Group); Greater London; On-site; GBP 37,000 - 45,000; Full time

Job summary

Standard Life is seeking a proactive Junior Tradefloor Support Analyst to join our Asset Management Technology Solutions team in London, with roles across London, Birmingham, Edinburgh and Telford.

You will provide first-line support for trading and financial applications, assist with troubleshooting, monitor performance, and help manage user access while learning the systems that power global markets.

Qualifications

• Basic understanding of financial markets and trading processes (training provided).
• Familiarity with Microsoft Excel and willingness to learn trading platforms.
• Exposure to scripting or coding (SQL, Python, PowerShell) is desirable but not essential.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively and manage tasks in a fast-paced environment.

Responsibilities

• Provide first-line support for trading and financial applications such as BlackRock Aladdin, Bloomberg, Tradeweb, and other platforms.
• Assist with troubleshooting and resolving technical issues
• Monitor system performance and elevate potential issues.
• Support user access management and permissions.
• Collaborate with end-users to understand their needs and provide basic technical assistance.
• Maintain documentation and contribute to the team knowledge base.

Skills

Financial services interest

Financial markets knowledge

Excel proficiency

Problem solving

Communication skills

Team collaboration

Education

Finance/CS/IT degree

Tools

BlackRock Aladdin

Bloomberg

Tradeweb

SQL

Python

PowerShell

Job description

Job Description

Junior Asset Management Technology Support Analyst

Location: London, Birmingham Edinburgh & Telford

Closing date: 28th August

Flexible Working: All of our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process. You can read more about flexible working here.

Salary & Benefits: Up to £41,000 discretionary bonus, private medical cover, 38 days annual leave, excellent pension, life assurance, career breaks, income protection, volunteering days, and more.

We’re Standard Life, a retirement specialist focused entirely on retirement savings and income. We champion the belief that everyone’s journey to and through retirement can be better, and for more than 200 years, we’ve been helping our customers plan and prepare for their financial futures.

Life today is increasingly complicated, uncertain and unpredictable. People move through different careers, face unexpected moments and navigate important choices. We offer our colleagues flexibility, trust and benefits that work for whatever life brings. In return we expect curiosity, connection, accountability and high standards. We make room for what matters - so you can bring your best, every day.

About the Role

We are looking for a motivated Junior Tradefloor Support Analyst to join our Asset Management Technology Solutions team. This is an exciting opportunity for someone eager to develop their career in financial technology and trading support. You will work alongside experienced professionals, supporting key trading platforms and learning about the systems that power global financial markets.

Key Responsibilities

• Provide first-line support for trading and financial applications such as BlackRock Aladdin, Bloomberg, Tradeweb, and other platforms.
• Assist with troubleshooting and resolving technical issues
• Monitor system performance and elevate potential issues.
• Support user access management and permissions.
• Collaborate with end-users to understand their needs and provide basic technical assistance.
• Maintain documentation and contribute to the team knowledge base.

What We’re Looking For

• A keen interest in financial services and technology.
• Basic understanding of financial markets and trading processes (training provided).
• Familiarity with Microsoft Excel and willingness to learn trading platforms.
• Exposure to scripting or coding (SQL, Python, PowerShell) is desirable but not essential.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively and manage tasks in a fast-paced environment.

Desirable

• Degree in Finance, Computer Science, IT, or related field (or equivalent experience).
• Any relevant internships or experience in technology or financial services.

We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you.

If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.

Find out more about working at Standard Life

• Guide for Candidates: standardlifeplc.pagetiger.com/guideforcandidates
• Find or get answers from our colleagues: www.standardlifeplc.com/careers/talk-to-us