Junior System Administrator

GWI; London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

GWI is seeking a Junior System Administrator to join their Business Operations team in London. In this role, you will help maintain and support the Salesforce platform, gaining valuable experience in a collaborative environment while contributing to the company's growth. This position is part of a hybrid work model with flexible schedules, ensuring a healthy work-life balance.

Benefits

25 days annual leave

Flexitime

Work-from-anywhere options

Carer days

Enhanced parental leave

Health cash plan for family

Accredited learning programs

Mental health support

Career development opportunities

Qualifications

• Demonstrate a strong curiosity for technology and systems.
• Logical approach to problem-solving with attention to detail.
• Experience in a fast-paced environment is beneficial.

Responsibilities

• Help maintain and support the Salesforce platform.
• Assist in system configuration and data management.
• Provide user support and contribute to process improvement.

Skills

Curiosity for technology

Problem-solving

Organization

Communication

Tools

Salesforce

Microsoft Office

Job description

️ Office requirement : hybrid once a week in office

Employment type : 12 months maternity cover

At GWI we’re always looking for extraordinary people who thrive on making an extraordinary impact. Right now we’re looking for a Junior System Administrator to play a key role in ourBusiness Operations team in London. If that’s you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary.

Sounds great, what will I be doing?

As ourJunior System Administratoryou’llbe helping to maintain, improve, and support the Salesforce platform that underpins many of GWI’s key processes. You’ll be part of a collaborative team of admins, and you’ll be trained and mentored on the job, gaining experience across system configuration, data management, user support, and process improvement.This is a great opportunity to kick-start your Salesforce career while making a real impact in a fast-paced, supportive environment.

It’s also fun; shaking things up is what working for a growing company is all about. So you’ll need to be flexible, comfortable with continuous change, and working in a high-tempo environment as we grow.

What do I need to bring with me?

You’ll need to be able to demonstrate the core skills this role requires. You don't have to tick all the boxes right away; the important thing is that you’re willing to learn. Here’s what the team will be looking for:

Strong curiosity for technology, systems, and how things operate, coupled with a passion for continuous learning, especially concerning Salesforce.

A logical approach to tasks and problem-solving is crucial, along with a keen eye for accuracy and detail, particularly when working with data.

"Can-do" attitude and strong written and verbal communication skills to effectively contribute to a supportive team.

Experience working in a fast-paced environment, along with the ability to manage time effectively, prioritize tasks, and stay organized.

While not strictly required, a basic understanding of Microsoft Office (especially Excel), data structures/databases, and familiarity with Salesforce Trailhead (ideally with some beginner Admin modules completed) would be beneficial.

Equally important is attitude. We want people who think big (to make an impact), ask why (to find a better way), and show respect (to everyone, at every level, all the time). Those are our values, exemplified by our leadership team, and they’re a big part of what we’re looking for in you.

Interview steps

Preliminary phone call with the Talent Team(no video required)

First video interview with the hiring managers

Second (and final*) video interviewwith the hiring panel, often including a presentation, followed by a values conversation with members of the wider GWI community.

*Don’t be alarmed if there are other stages in the process, it’s all part of the plan for some of our roles.

What exactly is GWI?

GWI is modernized consumer research; global, on-demand, and accessible to everyone, not just data experts. Our platform is designed for companies looking for fresh and insightful data about their consumers’ values, purchase journeys, media usage, and social media habits.

With data representing the views of nearly 3 billion people across 52+ countries, GWI has become the go-to for agencies, brands, and media companies that want to know what really drives their audience to action.

Since launching in 2009 we’ve grown at a healthy pace, and to maintain this growth we need more extraordinary people. Hence this ad. Hence you.

What’s in it for me?

You’ll do the sort of work that got you excited about your career in the first place - not as a cog in a machine, but as an individual whose contribution matters. So gigantic job satisfaction comes as standard, but it’s only part of the package. You’ll also get:

Tons of days off: 25 days annual leave | Xmas office closures

Great work-life balance: Flexitime | early Friday finishes | Work-from-anywhere options

Family-focused flexibility: Carer days | Enhanced parental leave | Health cash plan for your family

A commitment to YOU: Accredited learning programs | A commitment to mental and physical health | Reward and recognition programs | Career development opportunities

A commitment to the community: DE&I committee | Volunteer options | 100% donation matching | Payroll giving options

Put all that together and GWI is the friendliest, most fulfilling place any of us has ever worked.

Diversity, Equity & Inclusion

We take DE&I seriously. Not only is it obviously the right thing to do, it’s also the bedrock of our value of show respect and at the heart of our company culture.

We’re a global data business, so it’s essential our data reflects the global reality. Putting diversity into practice like this literally makes our business stronger.That’s why we strive to make our offices - and our teams - as diverse as our data. Want to know more? Take a look at our Life page on LinkedIn to learn more about our DE&I initiatives.

The point is, GWI is a place where you can genuinely feel at home, express yourself, and make your mark - whoever you are.

As a Disability Confident employer, we encourage applications from disabled candidates and are dedicated to providing all relevant assistance during the application and interview process.We also encourage individuals from all backgrounds, including those from underrepresented and marginalized communities, to join our team.

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