Junior Salesforce Administrator

The Portfolio Group; Manchester; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading company in Manchester is seeking a proactive Salesforce Administrator to support over 300 users and enhance their CRM experience. This role offers the opportunity to develop Salesforce skills, manage user accounts, and collaborate with teams to improve processes. With a clear pathway to certification and a supportive environment, this position is ideal for those looking to advance their careers in Salesforce.

Benefits

Clear development pathway towards Salesforce Administrator certification

Hands-on experience and mentoring

Supportive, collaborative team

Flexible hours available

Qualifications

• Strong background in sales or business administration, especially in a fast-paced environment.
• Hands-on experience using Salesforce in a sales support or data analysis capacity.
• Keen interest in developing Salesforce skills and pursuing formal certification.

Responsibilities

• Act as the first point of contact for Salesforce-related queries.
• Manage user accounts, profiles, roles, permissions, and data access.
• Maintain dashboards, reports, and perform regular internal system audits.

Skills

Salesforce experience

Communication skills

Problem-solving

Team collaboration

Job description

Salesforce Administrator

Are you an experienced business support or sales admin professional with hands-on Salesforce experience, ready to take the next step in your career?

We're looking for a proactive, service-oriented Salesforce Administrator to become a key part of our growing team. If you love solving problems, supporting teams, and learning new technologies, this is the perfect opportunity to deepen your Salesforce expertise while continuing to build on your strong administrative background.

The Role

As our Salesforce Administrator, you'll be the go-to expert for all things Salesforce across our organisation. You'll support 300+ users, ensuring smooth day-to-day operation of the system, while helping teams make the most out of our CRM platform.

Key Responsibilities

• Act as the first point of contact for Salesforce-related queries, offering support and solutions to users across the business
• Serve as a system administrator for our Salesforce environment with over 300 users
• Manage user accounts, profiles, roles, permissions, and data access
• Maintain dashboards, reports, and perform regular internal system audits
• Assist in upgrade readiness and support change management processes
• Collaborate with internal teams to implement and improve Salesforce processes
• Work with stakeholders to identify user needs and drive continuous improvement of the system

What You Bring to the Team

• A strong background in sales or business administration, especially in a fast-paced environment
• Hands-on experience using Salesforce in a sales support or data analysis capacity
• A keen interest in developing Salesforce skills, with an intention to pursue formal certification
• Excellent communication skills, with the ability to support users at all levels of the business
• A proactive, solutions-focused mindset with a passion for delivering great service
• A team player who thrives in collaborative environments and enjoys helping others succeed

What We Offer

• A clear development pathway towards Salesforce Administrator certification
• Hands-on experience and mentoring to grow your skills and confidence
• A supportive, collaborative team where your ideas and input are valued
• The chance to make a real impact by improving how teams work with Salesforce
• Competitive salary and benefits
• Hybrid working options and flexible hours available

This is a great opportunity to transition from a support or admin role into a focused Salesforce career while making a real difference across the business.

Ready to level up your skills and grow your career? Apply today.

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