Junior Salesforce Administrator

Paragon Skills; Bristol; Remote; GBP 35,000 - 40,000; Full time

Job summary

A leading company in skills development is seeking a Junior Salesforce Administrator for their Sales Optimisation team. This role involves supporting daily operations of the Salesforce platform, ensuring data integrity, and providing user support. Candidates should be proactive and detail-oriented, with a commitment to best practices in data management.

Qualifications

• Understanding of Salesforce platform essentials.
• Experience in providing user support and training.
• Familiarity with data protection policies.

Responsibilities

• Provide first-line support to Salesforce users and resolve tickets.
• Assist with user onboarding and create user documentation.
• Implement data entry standards and collaborate with stakeholders.

Skills

Data governance

User support

Salesforce administration

GDPR compliance

Job description

Location:Remote

Salary:£35,000 - 40,000 (DOE)

Contract Type:Permanent - Full time (36.5 hours per week)

We are looking for a Junior Salesforce Administrator to join our growing Sales Optimisation team, and support with the day-to-day operation, maintenance, and improvement of the Salesforce platform.

This role will report into our Head of Sales Optimisation and assist in ensuring high-quality data governance, delivering responsive support to users, maintaining data integrity, and performing minor system configurations.

Role Responsibilities

. Provide first-line support to Salesforce users, resolving tickets and queries in a timely manner

. Assist with user onboarding and training to ensure efficient and effective use of Salesforce

. Support the marketing team to optimise the use of the system and data

. Create and maintain user documentation, guides, and FAQs

. Complete regular data import and update activities

. Implement and monitor data entry standards and best practices

. Work closely with stakeholders to gather feedback and suggest enhancements to Salesforce processes

. Assist in documenting business requirements and contributing to ongoing CRM improvements

· Adhere to all internal information security policies, GDPR legislation and Data Protection policies

. Regularly review own performance and maintain own CPD record

·Proactively promote and safeguard the welfare of children and young people you are responsible for or come into contact with