Junior Sales Role

Parkside; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company in customer services seeks a Junior Sales Role based in London Borough of Hillingdon. The Welcome Team Advisor will onboard new clients, ensuring exceptional service and revenue growth. Ideal candidates are energetic with excellent communication skills and resilience in a dynamic environment.

Benefits

31 days holiday including bank holidays

Contributory pension scheme

Health cash plan

Subsidized gym membership

Employee assistance program

Cycle to work scheme

Life assurance

In-house training

24/7 online GP and mental health support

Qualifications

• Degree holder or 2 years of customer service experience.
• Proven resilience in fast-paced environments.
• Exceptional communication skills.

Responsibilities

• Engage and advise potential clients.
• Meet KPIs related to conversion rates.
• Collaborate with team members and resolve client inquiries.

Skills

Communication

Analytical Thinking

Customer Service

Resilience

Detail-oriented

Education

Degree or 2 years experience in customer service

Tools

Microsoft Office

Job description

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Junior Sales Role, London Borough of Hillingdon

Location: London Borough of Hillingdon, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

52b821540612

Job Views:

51

Posted:

24.06.2025

Expiry Date:

08.08.2025

Job Description:

Location: Uxbridge
Hours: 37 hours per week, spanning 5 days across a 7-day period. Operational hours: 6am - 9pm.
Salary: £22,000 per annum plus BONUS

About the Role:

As the Welcome Team Advisor, you are the face and voice of our client's promise to potential clients. You will engage, advise, and ensure they receive the best services and products. Your primary goal is to seamlessly onboard new clients, driving revenue through exceptional customer service.

Key Responsibilities:

• Advocate and highlight the advantages of our diverse product range.
• Consistently meet KPIs related to conversion rates, activity, and registrations.
• Deliver information in accordance with company policies and industry regulations.
• Collaborate with team members, management, internal departments, and external agencies to resolve client inquiries.
• Address objections swiftly, ensuring client satisfaction and trust.
• Gather and assess information to address product and service inquiries.
• Elevate the client experience by going the extra mile in service provision.
• Manage inquiries via calls, update client accounts, and handle correspondence.

Qualifications & Skills:

• Degree holder or at least 2 years of experience in a customer service or onboarding role.
• Ability to consultatively explain product offerings, emphasizing benefits and comparing with competitor products.
• Proven resilience in fast-paced environments.
• Exceptional written and verbal communication skills.
• Proficient in Microsoft Office.
• Align with and strive for the company's core values.

Who We're Looking For:

• An energetic and lively personality.
• Outstanding phone etiquette with clear communication.
• Confidence and a driven mindset, especially towards monetary goals.
• A keen eye for detail and analytical thinking.
• Adeptness in following instructions and processes.
• Resilience: Ability to manage objections and move forward.
• Enthusiasm for phone-based communication.
• Comfort with the repetitive nature of sales.
• A preference for office-based roles.
• Tenacity and a competitive spirit.
• Benefits include 31 days holiday (including bank holidays), contributory pension scheme, dress down Fridays, health cash plan, subsidized gym membership, employee assistance program, cycle to work scheme, car benefit scheme, life assurance, in-house training, long service awards, and 24/7 online GP and mental health support.