Junior Release Engineer

Encore Capital Group; West Malling; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading company is seeking a Junior Release Engineer to join their team in Kings Hill. This hybrid role involves managing software releases, coordinating with development teams, and ensuring high-quality documentation. The ideal candidate will have experience in software release management and a strong understanding of ITIL practices.

Qualifications

• Experience in software release management processes and ITIL best practices.
• Exposure to Azure DevOps and ITIL Service Management tools.
• Strong communication and interpersonal skills.

Responsibilities

• Assist with software release plans and schedules.
• Coordinate software releases and ensure timely delivery.
• Collaborate with developers to resolve release issues.

Skills

Communication

Problem-solving

Organisational skills

Analytical skills

Tools

Azure DevOps

SQL

Windows Server OS

ITIL Framework

Service Now

Job description

Junior Release Engineer

An exciting opportunity has arisen to join Cabot in Kings Hill as a Release Engineer. This is a hybrid role with travel to Kings Hill, ME19 4UA, when required.

Key Accountabilities & Responsibilities

• Assist with the creation and maintenance of software release plans, timelines, and schedules.
• Work closely with development teams to ensure release preparation and documentation is both timely, accurate and of high-quality.
• Support the CCM Change Management Process by raising Requests for Change (RFC) and where appropriate represent them at Technical Review Board (TRB) and Change Approval Board (CAB).
• Coordinate software releases, ensuring that all dependencies are met and that releases are delivered on time.
• Deploy releases via Azure Pipelines to Production / non-Production platforms and ad-hoc processes where required
• Collaborate with developers and QA teams to identify and resolve issues related to software releases and environments.
• Ensure that all release documentation is complete and current.
• Assist in the maintenance of release processes and procedures.
• Continuously evaluate and improve release and environment management practices.
• Assist in the management of development, test, staging and production environments, ensuring that they are stable and secure.
• Stay current with industry trends and best practices related to release and environment management.

Knowledge & Experience

• Experience of software release management processes, procedures, and best practice (ITIL Framework)
• Exposure to Azure DevOps
• Experience of ITIL Service Management tools such as Service Now
• General Windows Server OS experience
• Knowledge of SQL (desirable not essential)
• Good organisational skills and the ability to handle multiple concurrent activities
• Excellent communication and interpersonal skills, with the ability to communicate effectively with technical and non-technical stakeholders.
• Familiarity with software configuration management.
• Good problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• Understanding of the software development cycle.

Personal Attributes

• Excellent communication skills and customer focus.
• Process oriented – able to understand existing processes and create new ones or amend existing.
• To be able to work under pressure in an environment with varying and competing deadlines.
• To be able to organise oneself to manage a diverse workload effectively.
• Have the flexibility to carry out deployments some evenings and weekends.