Junior People Advisor (Support Centre)
Pret A Manger
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Benefits offered by this job
Job summary
Pret A Manger is seeking a Junior People Advisor to join our UK Support Centre. You will provide practical, commercially aware HR support to managers and staff, helping with the employee lifecycle and HR administration.
You’ll work closely with the Head of HR and the People Team, gaining exposure to a broad range of generalist HR activities in a fast-paced, people-centred environment. This hybrid role, based at our London Victoria site (75B), offers exposure to confidential processes, payroll
Qualifications
- Previous experience in an HR Assistant, HR Administrator, or similar People role.
- Good understanding of UK employment law and HR best practice.
- Excellent verbal and written communication skills.
- Organised with ability to manage priorities.
- Strong attention to detail and data accuracy.
- Ability to build relationships with stakeholders at all levels.
Responsibilities
- Maintain accurate employee records and documentation in Workday.
- Process lifecycle changes: starters, leavers, promotions, transfers, and salary changes.
- Handle employment references and verification requests.
- Support leaver processes and timely actions.
- Respond to employee and manager queries via HR channels.
- Support compliance and audit activities.
- Assist payroll processes with the Payroll Supervisor.
- Coordinate recruitment administration and interview scheduling.
- Prepare contracts, offers and onboarding documents.
- Conduct Right to Work checks and pre-employment screening.
- Coordinate onboarding and induction activities for new starters.
- Build strong relationships with hiring managers for smooth onboarding.
- Support trial period reviews and related administration.
- Assist with 75B compensation processes.
Skills
Education
Tools
Job description
We’re Pret: proud makers of freshly made food, organic coffee, and big ideas. Across 750+ shops and 20+ countries, our teams are shaping the future of Pret through innovation, inclusion, great customer service and a shared passion for doing the right thing. We’re growing fast on our mission to be the employer of choice in hospitality, everywhere we operate – so this an exciting time to hop on board.
Growth is at the heart of everything we do. From the freshly hand‑made food we create every day, to supporting our teams, we help our people grow in confidence, skills and to pursue their unique paths. Pret is where passionate, hardworking, wonderful people (like you!) find what they need to shine. And the proof is in the pudding – over 80% of our Managers started on the shop floor! So did 20% of our Support Centre teams, including our CEO, Pano.
We're looking for a passionate and proactive Junior People Advisor to join our Support Centre People Team. This is an exciting opportunity for someone looking to build their HR career within a fast‑paced and people‑focused environment.
As a Junior People Advisor, you'll provide practical, commercially aware and legally compliant HR support to managers and employees across Pret's UK Support Centre (75B). You'll play a key role in supporting the employee lifecycle, managing people administration, assisting with employee relations matters and helping to deliver an exceptional employee experience.
Working closely with the Head of HR, the People Advisor and wider People Team, you'll gain exposure to a broad range of generalist HR activities while developing your knowledge and experience.
- Maintainaccurateemployee records and documentation within Workday.
- Process employee lifecycle changes including starters, leavers, promotions,transfersand salary changes.
- Manage employment references and verification requests.
- Ensure all HR-related documentation is managed confidentially and stored accurately.
- Support the leaver process and ensure all relevant actions are completedin a timely manner.
- Respond to employee and manager queries through agreed HR channels.
- Support compliance and audit activities.
- Manage the monthly payroll process working alongside the Payroll Supervisor
- Attend monthly payroll meeting
- Attend weekly Payroll reporting to Finance call
- Support recruitment administration, including advertising vacancies and coordinating interviews.
- Prepare contracts, offer letters and onboarding documentation.
- Conduct Right to Work checks and pre‑employment screening.
- Coordinate onboarding and induction activities for new starters.
- Build strong relationships with hiring managers to ensure a smooth onboarding experience.
- Support trial period reviews and associatedadministration.
- Workwith theTalentAcquisition& Inclusion Manager(75B) to manage 75B non-employees
- Ensure all relevant documentation is on file and recorded along with the necessary documentation to support IR35 legislation
- Provide first‑line HR advice and guidance to managers and employees on policies, procedures and people matters.
- Assistwith investigations and preparation of relevant documentation and correspondence.
- Support managers with formal meetings, including letter preparation, note taking and administration.
- Manage family-friendly leave administration, including maternity, paternity, adoption, parentalleaveand sabbaticals.
- Support the management of flexible working requests.
- Review and challenge current processes and ensure HR guidelines are up to date and relevant in line with employment law changes
- Workday Super User
- Provide Workday cover when the People Coordinator ison leave
- Responsible for reviewing and approving Workday changes
- Work with IT to ensure the People Systems we have in place aremaintainedand continuously improved
- Ownership, Super User and accountability for the POD processesand Workday processes in relation to End of Year reviews, Mid- Year reviews and Talent Management
- Responsible forday-to-daysupport, reporting and business partnering with theTechProject Manager
- Provide support tothe Head of HRwith 75B annual pay reviewand bonus process
- Previousexperience in an HR Assistant, HR Administrator, HRCoordinatoror similar People role.
- Sound understanding of UK employment law and HR best practice.
- Excellent verbal and written communication skills.
- Experience of working in an organised manner and managing competing priorities.
- Strong attention to detail and accuracy.
- Ability to work collaboratively while using initiative.
- Strong Microsoft Office skills, particularly Word,Exceland PowerPoint.
- Experience handling confidential and sensitive information appropriately.
- Ability to build andmaintaineffective relationships with stakeholders at all levels.
- CIPDLevel 3 qualification or currently studying towards a CIPD qualification.
- Experience using Workday or another HR Information System.
- Previousexposure to employee relations casework.
- Experience supporting payroll processes.
- Be kind, honest and generous:bring genuine warmth and your authentic self to work every day.
- Bring your passion:share our passion forfood andexceptional customer service.
- Spread joy every day:small acts of kindness are a big part of what makes the Pret experience special.
- Competitive salary & 10% annual bonus potential
- Gold Card:We love making people’s day through our food and drinks. That goes for our teams too.That’swhy everyone gets a Gold Card.Whenyou’rein the office, your food and drinks are on us. And whenyou’renot, you can use yourGold Card to get up to 5 Barista-made drinks a day, and 50% off everything else (food, snacks, bottled drinks – the lot).
- You’llget 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longeryou’rewith us.
- Free private medical cover, with theoptionto add family or partner at anadditionalcost
- 4% of your pension contribution matched by Pret,rises to 5%after 5 years
- Life assurance at 3x annual salary
- Loyalty award for 5, 10, 15, 20 years’ service
- FlexibleBenefitsPlatformpacked with lifestyle discounts
- Season ticket loans
- Healthcare cash plan
- Financial wellbeing provisions
- Free mortgage services
- Sabbatical after 3 years
- Opportunities to support our charity, The Pret Foundation
- Individual ways to grow-We offer lots of opportunities for learning, whether you join us for a short stint or the long game,you’regood to grow with us. Including fully funded professional qualifications, leadershipdevelopmentand mentoring.
- Diversity and belonging-Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
- Pace and variety-Our work is fast paced with lots of variety,you’llbuild a diverse skill set and learn a lot!
- Community and purpose-We’reproud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.
- Happy Teams Happy Customers
- Amazing Standards Every day
- Never Standing Still
- Doing The Right Thing
Every interview process at Pret begins with the same two stages. First,you’llhave a relaxed 30‑minute conversation with our recruitment team so we can get to know you and your experience. Next,you’llbe invited to a one‑hour, in‑person interview with the hiring manager at our Head Office in London Victoria.
Depending on the role and function, theremay beadditionalstages. These could include time spent in one of our shops, completing a task, or meeting a senior leader.
This role is based at Pret’s Support Centre in London Victoria, where we work in a hybrid way - typically three days a week in the office.
We’dlove to get to know you, not a robot, so please do not rely on AI to complete your application.
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