Junior Operations Supervisor

Gopuff; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Gopuff is looking for a Junior Operations Supervisor to lead the warehouse team, ensuring high operational standards for timely deliveries. The role involves managing inventory, overseeing delivery operations, and maintaining health and safety protocols. Ideal candidates are organized, communicative, and have experience in retail or warehouse settings. Join a motivated team committed to reshaping retail and delivering essentials to customers.

Benefits

Holiday & Sick Pay

Weekly pay cycle

Opportunities for career growth

Qualifications

• Experience in a restaurant, retail, or warehouse setting.
• Strong work ethic, punctuality, responsibility, and honesty.

Responsibilities

• Manage the warehouse team during shifts and train new staff.
• Oversee delivery operations to ensure smooth service.
• Maintain a clean, organized, and compliant warehouse environment.

Skills

Communication

Organization

Teamwork

Tools

Microsoft Office

Google Workspace

Job description

Overview: Gopuff is seeking a Junior Operations Supervisor to join our Operations team. Reporting directly to the Site Leader, this role is vital for maintaining high operational standards at our MFCs to ensure timely and accurate delivery for our customers.

Customers rely on Gopuff for their everyday essentials—day and night, in any weather. We are building a team of innovative, motivated, and resilient individuals who are eager to reshape retail faster than ever. And if you enjoy snacks, even better!

Responsibilities:

1. Leading: Manage the warehouse team during shifts, lead by example, train new staff, and ensure understanding of processes and products.
2. Picking and Packing: Accurately prepare orders for dispatch.
3. Delivery Partners: Oversee delivery operations to ensure smooth service.
4. Issue Resolution: Communicate with customers regarding substitutions or out-of-stock items.
5. Goods Inbound: Receive products, verify counts, and resolve discrepancies.
6. Stock Management: Organize inventory, conduct cycle counts, and manage waste and compliance, including partnerships like TooGoodToGo.
7. Warehouse Management: Maintain a clean, organized, and compliant warehouse environment.
8. Health and Safety: Support onsite health and safety protocols and testing.

About You:

• Experience in a restaurant, retail, or warehouse setting.
• Basic knowledge of web-based software (e.g., Microsoft Office, Google Workspace).
• Strong work ethic, punctuality, responsibility, and honesty.
• Effective communication skills.
• Organized, team-oriented, positive, and helpful attitude.
• Flexible with shifts during operational hours (7am - 3am).

Benefits:

• Holiday & Sick Pay
• Weekly pay cycle
• Opportunities for career growth

#LI-DNP

Our Mission: At Gopuff, we understand life can be unpredictable. Whether it's forgetting milk, running out of pet food, or needing ice cream at 11 pm, we're here to deliver what you need in minutes.

Join our team of motivated individuals driving forward our vision to bring convenience and predictability to an unpredictable world.

Interested? Join us on Team Blue!

Gopuff is an equal opportunity employer, committed to an inclusive workplace free from discrimination based on race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, disability, or any other protected characteristic. We value diversity and encourage all qualified individuals to apply.