Junior MDM Analyst: Data Mastery & Client Success

Calero; City of Edinburgh; On-site; GBP 30,000 - 38,000; Full time

Job summary

Calero in Edinburgh seeks a Junior MDM Analyst to deliver managed services within SLA using Calero software solutions. You will process customer requests, maintain market data inventory, and prepare reports.

The role emphasizes data analysis, Excel proficiency, basic SQL, and strong communication with customers. You will join a global team, participate in UAT, and contribute to continuous process improvements.

Qualifications

• Bachelor's degree or equivalent in an analytical field.
• Experience analyzing data sets.

Responsibilities

• Process customer requests to deliver delightful service.
• Maintain market data inventory using Calero MDM software.
• Prepare, verify and distribute reports.
• Coordinate software updates with a global team and assist with internal testing.
• Assist Customer in User Acceptance Testing.
• Monitor and report on SLA metrics.
• Own documentation and manage Help Desk tickets to resolution.
• Ensure compliance with company policies and procedures.

Skills

Data analysis

Excel

SQL basics

Customer facing

Communication

Time management

Documentation

Education

Bachelor's degree or equivalent in analytical field

Experience analyzing data sets

Tools

Calero MDM software

Job description

Calero in Edinburgh seeks a Junior MDM Analyst to deliver managed services within SLA using Calero software solutions. You will process customer requests, maintain market data inventory, and prepare reports.

The role emphasizes data analysis, Excel proficiency, basic SQL, and strong communication with customers. You will join a global team, participate in UAT, and contribute to continuous process improvements.