Junior IT Support Analyst

Computappoint; London; On-site; GBP 25,000 - 28,000; Full time

Job summary

A leading financial services firm in London is seeking a Junior IT Support Specialist to join their IT operations team. The role involves providing IT support to executives, managing systems, and collaborating on exciting projects. This is an excellent opportunity to grow your skills in a dynamic environment while ensuring the seamless operation of IT services.

Qualifications

• 2+ years of hands-on IT support experience with multiple operating systems and devices.
• Self-motivated professional who thrives under pressure and delivers exceptional customer service.

Responsibilities

• Provide exceptional IT support to high-profile executives and staff.
• Manage Active Directory and maintain critical IT infrastructure.
• Collaborate with managed service providers on security and networking.

Skills

Windows Server tools

Networking concepts

Information security

Customer service

Telephony/VOIP systems

Virtualization

Microsoft O365

Adobe Creative Suite

SharePoint

Social media platforms

Education

ITIL Foundation certification

Job description

EXCITING OPPORTUNITY for a Junior IT Support Specialist

Location: SE1, Central London

Salary: £25K to £28K

Join one of London's finest Financial Services Firms!

Are you a tech-savvy problem-solver ready to make your mark in the fast-paced world of finance? We're seeking a dynamic Junior IT Support Specialist to join our cutting-edge IT operations team at our prestigious London headquarters.

What You'll Do:

• Provide exceptional IT support to high-profile executives and staff across our organisation
• Work with the latest technologies including Microsoft O365, Teams, virtualization, and enterprise applications
• Build and configure user systems, manage Active Directory, and maintain critical IT infrastructure
• Collaborate with our managed service provider on exciting projects spanning security, networking, and system optimization
• Develop your skills across telephony, video conferencing, and social media management
• Contribute to our knowledge base and help shape IT processes that drive business success

What We're Looking For:

• 2+ years of hands-on IT support experience with multiple operating systems and devices
• Strong background in Windows Server tools, networking concepts, and information security
• Experience with telephony/VOIP systems and supporting remote users
• Proficiency in Adobe Creative Suite, SharePoint, and social media platforms
• Self-motivated professional who thrives under pressure and delivers exceptional customer service
• ITIL Foundation certification preferred

Why Choose Us? This is your chance to work in a prestigious financial services environment where your technical expertise will directly impact executive-level operations. You'll gain invaluable experience across diverse technologies whilst building a rewarding career in one of London's most dynamic sectors.

Please note the working hours are 06:30 to 15:00, or 07:30 to 16:00 or 08:30 to 17:00.

IMPORTANT: This position requires 5 days per week onsite attendance at our London HQ.

Ready to accelerate your IT career? Apply now and become part of our innovative team!