Junior IT Ops Administrator — Data Integrity & Automation

Digital Outsource Services; Greater London; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Medical Aid Subsidy

Retirement Annuity Subsidy

Funeral Fund Benefit

Income Continuation Benefit

Group Life Cover

Job summary

Super Group International is hiring a Junior IT Operations Administrator to support IT operations and end-user services. You will manage user accounts, maintain data integrity, and contribute to reporting and process documentation across IT service systems.

The role offers exposure to Jira/ServiceNow and Microsoft 365/Azure AD in a dynamic, growing environment with opportunities to develop cross-functional skills and advance within the team.

Qualifications

• 1–2 years of IT operations/service desk experience.
• Solid Excel reporting and data accuracy skills.
• Good written and verbal communication abilities.

Responsibilities

• User & Access Administration: create/update/disable user accounts; assign roles and permissions.
• Basic System Administration: maintain user data and troubleshoot access issues.
• Reporting: generate and distribute standard reports daily and monthly.
• Automation & Reporting: assist with improving reporting and workflows.
• Audit Support: collect evidence for internal/external audits.
• Process Documentation: document IT operations processes and procedures.

Skills

IT operations

Service desk

Excel reporting

Data integrity

Communication

Cross-functional teamwork

Adaptability

Education

Relevant diploma/certificate/degree

Tools

Jira

ServiceNow

Microsoft 365

Azure AD

Okta

CRM platforms

Job description

Super Group International is hiring a Junior IT Operations Administrator to support IT operations and end-user services. You will manage user accounts, maintain data integrity, and contribute to reporting and process documentation across IT service systems.

The role offers exposure to Jira/ServiceNow and Microsoft 365/Azure AD in a dynamic, growing environment with opportunities to develop cross-functional skills and advance within the team.