Junior IT Field Engineer

Lorien; Chelmsford; On-site; GBP 25,000; Full time

Job summary

Join a dynamic global software company as a Junior IT Field Engineer, where you'll be integral to maintaining and installing cutting-edge technology in the education sector. This role offers a fantastic opportunity for growth, with the potential to advance to a Senior Engineer position. You'll be visiting various customer sites, troubleshooting IT systems, and providing exceptional service. With a competitive salary, company van, and benefits like paid overtime and generous annual leave, this is an exciting entry point into a rewarding technology career. If you're motivated and eager to learn, this position is perfect for you.

Benefits

Company Van

Fuel Card

Paid Overtime

Company Pension

25 Days Annual Leave

Qualifications

• General knowledge of IT systems including software installs and network connectivity.
• Strong analytical and problem-solving skills to diagnose technical issues.

Responsibilities

• Visit customer sites for maintenance and installation of IT equipment.
• Ensure software upgrades and hardware installations are completed.

Skills

IT Systems Knowledge

Analytical Skills

Problem-Solving Skills

Customer Service Orientation

Network Connectivity

Microsoft and Windows OS

Job description

Junior IT Field Engineer
Up to £25,000 + Company Van + Fuel Card + Paid Overtime
Chelmsford Area

The Company:
A global software company who provide cutting edge technology to the education sector is currently looking to extend the field service team who are responsible for their modern payment platform. With national growth of accounts they're looking for a motivated candidate to join their business.

The Role:
Your role will be to visit customer sites, ensuring the maintenance and installation of their kit, which includes software upgrades, hardware installation, cabling and much more.

The role is a great opportunity for a Junior who is looking for the opportunity to begin a career in Technology, with progression available becoming a Senior Engineer and leading projects.

The Requirements:

• General knowledge of IT systems (Software Installs, Network Connectivity / Microsoft and Windows OS)
• Excellent analytical and problem-solving skills to diagnose and resolve complex technical issues
• Strong customer service orientation to provide timely and efficient support
• Valid UK driving license to travel to various sites
• A clear Disclosure and Barring Service (DBS) check due to working in educational environments
• Salary £25,000
• Company pension
• Paid overtime
• 25 days annual leave

We're looking for this candidate to start ASAP, if you're local to the area surrounding Chelmsford this role could also suit you. Reach out for further information.

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Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.