Junior IT Analyst

Lorien; Bristol; On-site; GBP 22,500 - 27,500; Full time

Benefits offered by this job

Company van

Fuel card

Paid overtime

Company pension

25 days annual leave

Job summary

A global software company is seeking a Junior IT Analyst in the Bristol area to provide field-based support and maintenance for their technology solutions. The role involves visiting customer sites for installation and technical support, with opportunities for progression to a Senior Engineer. Ideal candidates will have a valid UK driving license and general IT knowledge. Compensation includes a salary up to £25,000, a company van, paid overtime, and additional benefits.

Qualifications

• General knowledge of IT systems including software installs and network connectivity.
• Excellent analytical skills to diagnose and solve technical issues.
• Strong customer focus to provide efficient support.

Responsibilities

• Visit customer sites for maintenance and installation of IT equipment.
• Ensure software upgrades and hardware installation are completed successfully.
• Provide technical support to customers at various locations.

Skills

General knowledge of IT systems

Analytical and problem-solving skills

Strong customer service orientation

Job description

Junior IT Analyst
Up to £25,000 + Company Van + Fuel Card + Paid Overtime

Bristol Area

The Company

A global software company who provide cutting edge technology to the education sector is currently looking to extend the field service team who are responsible for their modern payment platform. With national growth of accounts they're looking for a motivated candidate to join their business. This is a field based role, as such you must have a driving license.

The Role

Your role will be to visit customer sites, ensuring the maintenance and installation of their kit, which includes software upgrades, hardware installation, cabling and much more. The role is a great opportunity for a Junior who is looking for the opportunity to begin a career in Technology, with progression available becoming a Senior Engineer and leading projects.

Requirements

• General knowledge of IT systems (Software Installs, Network Connectivity / Microsoft and Windows OS)
• Excellent analytical and problem-solving skills to diagnose and resolve complex technical issues
• Strong customer service orientation to provide timely and efficient support
• Valid UK driving license to travel to various sites
• A clear Disclosure and Barring Service (DBS) check due to working in educational environments
• Salary £25,000
• Company pension
• Paid overtime
• 25 days annual leave

We're looking for this candidate to start ASAP, if you're local to the area surrounding Bristol this role could also suit you. Reach out for further information.