Junior Internal Sales Representative

U Value Insulation Group; Birmingham; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

24 days holidays per year

Pension

Group life cover

Health care cash plan

Employee Assistance Program

Laptop & mobile phone

Bike To Work scheme

Refer A Friend scheme

Career progression

Friendly team-focused working env

Job summary

U Value Insulation Group in Kings Norton, Birmingham, is seeking a Junior Internal Sales Representative to join the busy internal sales team. You will respond to customer enquiries, prepare quotations, and support the sales team to deliver excellent service.

The role focuses on building customer relationships, learning our product range, and contributing to sales targets in a collaborative environment with full training provided.

Qualifications

• Friendly, confident and good communication with customers.
• Interest in developing a career in sales.
• Customer-focused with a professional approach.
• Organised with attention to detail.
• Able to thrive in a busy, fast-paced environment.
• Proactive and a team player who collaborates.
• Willing to learn about building materials and construction.
• Experience in customer service/sales is beneficial; training provided.

Responsibilities

• Respond to customer enquiries by phone and email in a professional and friendly manner
• Prepare quotations and process customer orders accurately and efficiently
• Build strong relationships with new and existing customers
• Follow up on quotations and sales opportunities
• Develop knowledge of products, suppliers and the construction market
• Collaborate with External Sales, Purchasing, Operations and Logistics to ensure high service levels
• Identify opportunities to increase sales and develop customer accounts
• Maintain accurate customer and sales information within company systems
• Assist with resolving customer queries and ensuring issues are resolved

Skills

Customer service

Sales

Communication

Team player

Organised

Learning mindset

Tools

Microsoft Office

CRM systems

Job description

U Value Insulation is an established international company, with over 40 years' experience offering the building industry vast product choice combined with in-depth technical expertise. Distributing an extensive product catalogue for application across the full range of floor, wall and roof requirements, ensuring a one stop shop for all our client needs. We stock the very best brands & highest quality product ranges at competitive prices across thermal, acoustic and fire protection insulation products guaranteeing the widest choice and best value.

Location: Kings Norton, Birmingham (office based)

About The Role

We are looking for an enthusiastic and motivated Junior Internal Sales Representative to join our growing sales team.

This is an excellent opportunity for someone looking to develop a career in sales within the building materials and construction distribution industry. Previous industry experience is an advantage but not essential - what's most important is a positive attitude, strong communication skills and a willingness to learn.

Working as part of a busy Internal Sales team, you will build relationships with customers, respond to enquiries, prepare quotations and support the wider sales team in delivering an excellent customer experience.

Key Responsibilities

• Respond to customer enquiries by phone and email in a professional and friendly manner
• Prepare quotations and process customer orders accurately and efficiently
• Build strong relationships with new and existing customers
• Follow up on quotations and sales opportunities
• Develop your knowledge of our products, suppliers and the wider construction market
• Work closely with External Sales, Purchasing, Operations and Logistics teams to ensure customers receive a high level of service
• Proactively identify opportunities to increase sales and develop customer accounts
• Maintain accurate customer and sales information within company systems
• Assist with resolving customer queries and ensuring issues are followed through to completion
• Work towards individual and team sales targets

Requirements

What We're Looking For

We're looking for someone who is:

• Friendly, confident and comfortable communicating with customers
• Interested in developing a career in sales
• Customer-focused with a professional and helpful approach
• Organised with good attention to detail
• Comfortable working in a busy, fast-paced environment
• A strong team player who enjoys working collaboratively
• Proactive and willing to take ownership of tasks
• Keen to learn about building materials and the construction industry
• Comfortable using Microsoft Office and learning new systems

Previous experience in customer service, sales, retail, trade counter, construction or building materials would be beneficial, but full training will be provided.

Benefits

• 24 days holidays per year
• Pension
• Group life cover
• Health care cash plan
• Employee Assistance Program
• Laptop & mobile phone
• Bike To Work scheme
• Refer A Friend scheme
• Career progression
• A friendly team-focused working environment