Branch Manager

U Value Insulation; Birmingham; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Bonus

24 days annual leave

Company pension scheme

Health Care Cash Plan

Group life cover

Employee Assistance Program

Bike to Work scheme

Refer a Friend

Job summary

U Value Insulation is recruiting a Branch Manager for its Kings Norton, Birmingham branch. You will lead day-to-day operations, drive sales, manage stock and develop the branch team to achieve growth targets.

The role requires strong leadership, commercial awareness and a customer-focused approach within building materials distribution.

Qualifications

• Minimum proven track record in branch or equivalent management.
• Strong commercial acumen with ability to drive sales and profitability.
• Experience in building materials or distribution is highly desirable.
• Excellent leadership, planning and problem-solving abilities.

Responsibilities

• Take full responsibility for branch performance, profitability and operations.
• Lead daily branch activities, ensuring high standards of service and efficiency.
• Oversee stock, inventory control and logistics to minimise losses.
• Recruit, coach and develop staff, fostering a positive team culture.

Skills

Leadership

Sales & business development

Customer service

Budgeting & cost control

Operations management

People management

Job description

U Value Insulation is an established international company, with over 40 years’ experience offering the building industry vast product choice combined with in-depth technical expertise. Distributing an extensive product catalogue for application across the full range of floor, wall and roof requirements, ensuring a one stop shop for all our client needs. We stock the very best brands & highest quality product ranges at competitive prices across thermal, acoustic and fire protection insulation products guaranteeing the widest choice and best value.

Location: Kings Norton, Birmingham

About the Role

An exciting opportunity has arisen for an experienced and commercially driven Branch Manager to join our growing team at U Value Insulation Group.

We are looking for a motivated and results-focused individual to take full responsibility for the day-to-day management, operational performance and continued growth of our branch.

The successful candidate will be a strong leader with excellent commercial awareness, a customer-focused approach and a proven track record in sales and branch management, ideally within the building materials distribution or construction supply industry.

Key Responsibilities:

Branch Management & Operations

• Take full responsibility for the overall performance, profitability and smooth running of the branch.
• Manage daily branch operations, ensuring high standards of efficiency, customer service and operational excellence.
• Oversee stock management, inventory control and branch logistics to ensure product availability and minimise stock losses.
• Ensure compliance with company policies, health & safety regulations and operational procedures.

Sales & Commercial Performance

• Drive sales growth and profitability, ensuring branch targets and KPIs are consistently achieved.
• Identify new business opportunities and develop strategies to grow the branch's customer base and market share.
• Build and maintain strong relationships with existing customers, suppliers and key stakeholders.
• Monitor sales performance, margins and costs to maximise branch profitability.
• Work closely with the wider sales and management teams to deliver business objectives.

People Management & Leadership

• Lead, motivate and develop the branch team to create a positive, high-performing working environment.
• Set clear objectives, monitor performance and provide ongoing coaching and support.
• Promote a culture of accountability, teamwork and continuous improvement.
• Support recruitment, onboarding, training and development of branch employees.

Customer Service

• Ensure the branch consistently delivers exceptional customer service.
• Build long-term relationships with trade customers, contractors and key accounts.
• Resolve customer queries and issues professionally and efficiently.
• Maintain a strong understanding of market trends, competitor activity and customer requirements.

What We're Looking For

• Previous experience in a Branch Manager, Assistant Branch Manager or similar management role.
• Experience within the building materials, insulation, construction products or distribution industry is highly desirable.
• Strong commercial acumen with a proven ability to drive sales and profitability.
• Excellent leadership, people management and team development skills.
• Strong organisational, planning and problem-solving abilities.
• Experience managing budgets, stock levels and operational KPIs.
• A proactive, hands-on approach with the ability to lead by example.
• Excellent communication, negotiation and relationship-building skills.
• A strong customer focus and a commitment to delivering results.

• Competitive salary & bonus
• 24 days annual leave
• Company pension scheme
• Health Care Cash Plan
• Group life cover
• Employee Assistance Program
• Bike to Work scheme
• Refer a Friend