Junior HR Advisor - London (37.5 hours)

Rituals; City Of London; On-site; GBP 32,000 - 46,000; Full time

Job summary

Rituals in the United Kingdom is seeking an Employee Relations professional to provide end-to-end ER support for Store and Area Managers, ensuring fair handling of people management and policy application. The role focuses on advising on low-level ER cases while delivering administrative support to the Senior HR Advisors and HR Business Partners to sustain an efficient HR service.

You will coordinate ER meetings, assist investigations, and help maintain records and templates, working with the HR

Qualifications

• Provide ER guidance and coaching to Store and Area Managers.
• Manage low-level employee relations matters with confidentiality and professionalism.
• Coordinate and support investigations, disciplinary and grievance processes.
• Maintain and update HR toolkits, guidance and templates with accuracy.

Responsibilities

• Provide first-line Employee Relations advice and coaching to Store and Area Managers, acting as a key point of contact for low-level case management and people matters.
• Support managers in handling low-level ER matters, including absence management, probation reviews, investigations, disciplinary and grievance processes, and performance concerns.
• Review manager-prepared meeting scripts and provide constructive feedback to ensure meetings are conducted professionally, consistently and in line with company policy.
• Assist the wider HR Advice and Partnering team in maintaining and updating HR toolkits, guidance and templates.
• Escalate complex or high-risk cases to the HR Advice and Partnering team as appropriate.
• Coordinate ER meetings and investigations, including scheduling, preparing documentation and taking notes where required.
• Manage HR Advice inbox and tickets, responding to routine employee and manager queries.
• Maintain accurate employee relations records and case management trackers.
• Prepare HR correspondence, including invitation, outcome and other employment-related letters.
• Coordinate training sessions and support the delivery of HR initiatives.
• Support data collection, reporting, audits and internal reviews.
• Provide general HR administrative support across the employee lifecycle.
• Collaborate with colleagues across the HR team to deliver projects and business initiatives.
• Maintain the highest standards of confidentiality, professionalism and data integrity.

Job description

To provide end-to-end Employee Relations support to Store and Area Managers, ensuring a consistent and fair approach to people management and the application of company policies and procedures. The role is primarily focused on advising on and supporting low-level ER cases, while providing administrative support to the Senior HR Advisors and HR Business Partners to deliver an efficient and professional HR service.

Key Accountabilities:

• Provide first-line Employee Relations advice and coaching to Store and Area Managers, acting as a key point of contact for low-level case management and people matters.
• Support managers in handling low-level ER matters, including absence management, probation reviews, investigations, disciplinary and grievance processes, and performance concerns.
• Review manager-prepared meeting scripts and provide constructive feedback to ensure meetings are conducted professionally, consistently and in line with company policy.
• Assist the wider HR Advice and Partnering team in maintaining and updating HR toolkits, guidance and templates.
• Escalate complex or high-risk cases to the HR Advice and Partnering team as appropriate.
• Coordinate ER meetings and investigations, including scheduling, preparing documentation and taking notes where required.
• Manage HR Advice inbox and tickets, responding to routine employee and manager queries.
• Maintain accurate employee relations records and case management trackers.
• Prepare HR correspondence, including invitation, outcome and other employment-related letters.
• Coordinate training sessions and support the delivery of HR initiatives.
• Support data collection, reporting, audits and internal reviews.
• Provide general HR administrative support across the employee lifecycle.
• Collaborate with colleagues across the HR team to deliver projects and business initiatives.
• Maintain the highest standards of confidentiality, professionalism and data integrity.