Junior HR Advisor - ER

Voyage-Care; Lichfield; Hybrid; GBP 21,000 - 27,000; Full time

Job summary

Voyage-Care is seeking a proactive Junior HR Advisor – Employee Relations to support managers, coordinate HR activity and handle lower-level ER cases, ensuring compliant practice.

This hybrid role in Lichfield offers exposure to disciplinary, absence management, performance and probation reviews, alongside DBS processes and HR reporting. Ideal candidates have HR or admin experience, good IT skills, and a desire to learn in a fast-paced team.

Qualifications

• Previous HR or administrative experience (ideally within an HR environment).
• Understanding of employee relations processes (desirable).
• Knowledge of UK employment law (basic understanding desirable).
• CIPD Level 3 (or working towards) is advantageous.

Responsibilities

• Manage the HR inbox, prioritising queries and directing cases appropriately across the HR team.
• Prepare and issue daily staff reports and HR case updates.
• Act as a point of contact for managers, providing guidance on disciplinary and grievance matters, absence management, performance and probation reviews, and flexible working requests.
• Manage lower-level employee relations cases from start to finish.
• Support managers with absence processes, including Occupational Health referrals where appropriate.
• Flag high-risk or safeguarding concerns to senior HR colleagues.
• Take minutes and support formal HR meetings.
• Prepare documentation including investigation packs, invite letters, and outcome letters.
• Maintain accurate HR records and update case management systems.
• Support DBS processes, including referrals and risk assessments.
• Assist with HR reporting, projects, and training delivery.
• Keep up to date with employment legislation and HR best practice.

Skills

HR experience

HRIS systems

UK employment law (basic)

Communication with managers

Education

CIPD Level 3 (or working towards)

Tools

HRIS software

Job description

Junior HR Advisor – Employee Relations

Location: Hybrid - Lichfield
Department: Human Resources
Reporting to: Senior HR Advisor

About the Role

We’re looking for a proactive and organised Junior HR Advisor – Employee Relations to join our HR team. This is a fantastic opportunity to develop your HR career while gaining hands-on experience across a wide range of employee relations matters.

You’ll play a key role in supporting managers, coordinating HR activity, and managing lower-level ER cases, ensuring a consistent and compliant approach in line with company policy and employment law.

Key Responsibilities

• Manage the HR inbox, prioritising queries and directing cases appropriately across the HR team
• Prepare and issue daily staff reports and HR case updates
• Act as a point of contact for managers, providing guidance on:
  • Disciplinary and grievance matters
  • Absence management (short and long-term)
  • Performance and probation reviews
  • Flexible working requests
• Manage lower-level employee relations cases from start to finish
• Support managers with absence processes, including Occupational Health referrals where appropriate
• Flag high-risk or safeguarding concerns to senior HR colleagues
• Take minutes and support formal HR meetings
• Prepare documentation including investigation packs, invite letters, and outcome letters
• Maintain accurate HR records and update case management systems
• Support DBS processes, including referrals and risk assessments
• Assist with HR reporting, projects, and training delivery
• Keep up to date with employment legislation and HR best practice

About You

We’re looking for someone who is:

• Passionate about building a career in HR
• Organised, detail-oriented, and able to prioritise effectively
• Confident communicating with managers and colleagues
• Able to handle sensitive information with discretion and professionalism
• Proactive and keen to learn in a fast-paced environment

What You’ll Bring

• Previous HR or administrative experience (ideally within an HR environment)
• Understanding of employee relations processes (desirable)
• Strong IT skills and ability to use HR systems
• Knowledge of UK employment law (basic understanding desirable)
• CIPD Level 3 (or working towards) is advantageous

Additional Information

• Opportunity to gain exposure to a wide range of ER cases
• Involvement in HR projects and development initiatives
• Commitment to equality, diversity, and inclusion
• Ongoing learning and development support

Why Join Us?

• A great entry point into Employee Relations
• Supportive and collaborative HR team
• Clear development pathway within HR
• Hands-on experience to build your HR career