HR Advisor

Nuffield Health; Ewell; Hybrid; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health is seeking an experienced HR Adviser with a strong employee relations focus to join our People Team in the United Kingdom. You will partner with leaders to manage a broad range of ER casework, provide expert, pragmatic advice and ensure fair and consistent policy application.

You will own ER casework, support change initiatives and contribute to consultations. The role requires confident handling of sensitive issues, strong employment law knowledge and the ability to coach

Qualifications

• Significant experience in an HR advisory role with a strong employee relations focus.
• Proven ability to manage complex ER cases end-to-end.
• Experience supporting organisational change and consultations.
• Strong knowledge of UK employment law, especially ER and change.
• CIPD Level 5 (or working towards) is desirable.
• Excellent written and verbal communication with attention to detail.

Responsibilities

• Take the lead on ER casework including disciplinary, grievance, absence and performance matters.
• Provide risk-based, legally compliant advice to managers.
• Coach leaders to build capability in managing complex people issues.
• Prepare case documentation such as outcome letters and investigation reports.
• Manage cases end-to-end using the HR case management system.
• Identify ER trends and recommend improvements to reduce risk.
• Collaborate with HRBPs, legal advisors, OH and other stakeholders on high-risk cases.

Skills

HR advisory

Employee relations

Employment law

Stakeholder management

Coaching managers

Influencing

Education

CIPD Level 5 (or working towards)

Tools

HR case management system

Job description

We're looking for an experienced HR Adviser with a strong employee relations focus to join our People Team. In this role, you'll partner closely with leaders to manage a broad range of complex people matters, providing expert, pragmatic advice and ensuring fair and consistent application of policies. This is a key role where you'll take ownership of ER casework, support organisational change initiatives, and play an active role in consultation processes. You'll bring confidence in handling sensitive issues, strong employment law knowledge, and the ability to influence and coach managers through challenging situations.

Key Responsibilities

• Take the lead on a wide range of employee relations casework, including disciplinary, grievance, absence management, performance and wellbeing matters
• Provide expert, risk-based advice to managers, ensuring outcomes are fair, consistent, and legally compliant
• Coach, support and challenge leaders to build capability and confidence in managing complex people issues
• Prepare high-quality case documentation, including outcome letters, investigation reports, and management guidance
• Manage cases end-to-end through the HR case management system, ensuring accuracy, consistency, and timely resolution
• Identify trends in ER activity and proactively recommend improvements to reduce risk and enhance employee experience
• Work collaboratively with HRBPs, legal advisors, occupational health, and other stakeholders on complex or high-risk cases

Change Management & Consultations

• Support organisational change programmes, including restructures, service redesigns, and TUPE activity
• Provide guidance to managers on change processes and consultation requirements, ensuring compliance with employment law and organisational standards
• Actively support and participate in collective and individual consultation processes, including preparing documentation and attending consultation meetings
• Produce clear and professional consultation materials (e.g., letters, FAQs, briefing packs)
• Support managers to effectively communicate change and manage employee engagement throughout the process

Policy & Best Practice

• Ensure consistent and compliant application of HR policies and procedures, with a particular focus on employee relations and change
• Contribute to continuous improvement of HR policies, processes, and ways of working
• Promote best practice in people management and support a positive employee experience

Qualifications

• Significant experience in an HR Advisory role with a strong focus on employee relations
• Proven ability to manage complex ER cases end-to-end
• Is highly driven, resilient and comfortable working in a fast-paced environment
• Experience supporting organisational change and consultation processes
• Sound knowledge of UK employment law, particularly in relation to ER and change
• Strong influencing, coaching, and stakeholder management skills
• Confidence in handling sensitive situations and challenging conversations
• Excellent written and verbal communication skills, with strong attention to detail
• A proactive, solutions-focused approach with the ability to manage competing priorities
• CIPD Level 5 (or working towards) is desirable.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.

Benefits

• Free gym membership
• Health assessments
• Retail discounts
• Pension options