junior front of house manager

wagamama ltd; Greater London; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Biweekly pay and tips share

50% off for friends and family

Free meals on shift

Wagestream early access to earned pay

Maternity/paternity pay support

Job summary

wagamama ltd is seeking a Junior Front of House Manager in London to lead daily service, support the team, and ensure guests leave eager to return. You will work closely with the management team to manage busy shifts, coach staff, and uphold the restaurant’s high standards of service.

This role emphasizes hands-on leadership, problem-solving on the floor, and a commitment to continuous improvement in a fast-paced environment.

Qualifications

• Experience in restaurant operations and guest service.
• Strong people leadership and coaching abilities.
• Ability to plan schedules and manage labour costs.

Responsibilities

• Run a vibrant and high-performing restaurant in coordination with the management team.
• Mentor your team and help them grow while maintaining high service standards.
• Jump into sections, solve problems, and keep pace during busy periods.
• Demonstrate a Kaizen mindset by spotting small improvements and implementing them.

Skills

Leadership

Shift planning

Team mentoring

Problem solving

Job description

junior front of house manager | full time

at wagamama, food is life. we care deeply about fresh ingredients, great service, and the kind of growing leadership that lifts everyone up. as a junior front of house manager, you'll be right there in the action, keeping service smooth, stepping up when it gets busy, and backing your team so every guest leaves wanting to return

what you'll be doing

• working closely with the rest of the management team to run a vibrant and high-performing restaurant
• nurturing a place where your team feels safe, seen, and proud to show up
• mentoring your team and helping them grow
• jumping into sections, solving problems, and keeping pace
• thinking with a kaizen mindset - constantly spotting the little ways we can do things better, then making them happen

you’ll love this role if you...

• are passionate about supporting your team and helping others be the best they can be, while maintaining high standards
• are ready to run shifts, planning shifts to make sure we have the right cover, love working with the team and coaching on the go
• understand managing labour and rotas, always ready to learn about the financial performance of your restaurant
• are great at recognising great performance on shift and know how to celebrate this with your team

what you'll get

• a culture that backs your growth, wellbeing and individuality
• biweekly pay and a share of tips*
• 50% off for friends and family
• free meals on shift
• early access to earned pay with wagestream
• 26 weeks full pay and 13 weeks half pay for new parents
• 30% off at other TRG brands (brunning & price pubs, barburrito and more)

in addition to this, we offer the usual benefits such as pension scheme, holiday, training, cycle to work scheme, retail + leisure discounts, discounted gym memberships and long service awards

we’re proud to be a disability confident employer. no matter where you're from or who you are, you've got a seat at our bench

feed yourself, feed others

*100% of tips go to our teams. actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way