Junior Field Service Engineer – Start Your Hands-On Career

TXP; Coventry; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Fully equipped company van

Fuel card

Commission + overtime opportunities

Job summary

Hotpoint is offering a Trainee Field Service Engineer role in the UK. You will visit customers’ homes, diagnose and repair appliances, and deliver excellent service. Comprehensive training starts from day one, including classroom learning, shadowing, and hands-on experience.

You’ll drive a company van, build hands-on skills, and have a clear path to a permanent role within 12 months with progression opportunities and a competitive package.

Qualifications

• Passionate about customer service.
• Interested in electrics, mechanics, or hands-on problem-solving.
• Hold a full UK manual driving licence.
• Physically fit - able to move and lift appliances.
• Eligible to work in the UK.
• No previous field engineering experience required, just a great attitude and willingness to learn.

Responsibilities

• Drive a Hotpoint van to customer appointments and visit homes.
• Diagnose and repair appliances such as tumble dryers, cookers, and washing machines.
• Provide top‑notch customer service and resolve issues on-site.
• Manage tools and spare parts stock to ensure first-time fixes.
• Promote Hotpoint products and brand during visits.

Skills

Customer service

Hands-on problem-solving

Electrics basics

Job description

Hotpoint is offering a Trainee Field Service Engineer role in the UK. You will visit customers’ homes, diagnose and repair appliances, and deliver excellent service. Comprehensive training starts from day one, including classroom learning, shadowing, and hands-on experience.

You’ll drive a company van, build hands-on skills, and have a clear path to a permanent role within 12 months with progression opportunities and a competitive package.