Junior Digital Content Editor

RAC group; West of England; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Colleague Share Scheme

Flexible schedules

25 days annual leave

Pension with matched contributions

Life assurance

Job summary

RAC is seeking a Junior Digital Content Editor to shape customer-facing content across rac.co.uk and other digital channels. You will manage content in our CMS, ensure accuracy, accessibility and brand consistency while collaborating with Marketing and Digital teams.

Ideal candidates have hands-on CMS experience, confidence with HTML, and a solid understanding of SEO. This hybrid Bristol-based role offers a proactive environment with opportunities to influence customer journeys.

Qualifications

• Hands-on CMS experience for creating, editing and publishing content.
• Experience with headless CMS such as Contentstack or Contentful is advantageous.
• Good understanding of HTML and how it affects content structure.
• Solid knowledge of SEO best practices and accessibility considerations.
• Strong stakeholder management and communication skills to interpret briefs.

Responsibilities

• Create, edit and publish customer-facing content across RAC digital channels.
• Manage content through the CMS ensuring updates are accurate and timely.
• Collaborate with Marketing and Digital teams to turn briefs into engaging content.
• Apply SEO and content best practices to improve discoverability and engagement.
• Review content for accuracy, accessibility and brand consistency.
• Support content changes across acquisition, retention and broader journeys.

Skills

CMS experience

Headless CMS

HTML basics

SEO knowledge

Stakeholder management

Attention to detail

Job description

About The Role

Join the RAC as a Junior Digital Content Editor and help shape the digital content our customers experience across rac.co.uk and our wider digital channels.

Working within our Creative Studio, you’ll create, edit and publish customer-focused content, using our CMS to keep digital experiences accurate, engaging and easy to navigate. You’ll work with teams across Marketing and Digital, supporting content across a range of RAC products and customer journeys.

We’re looking for someone with great attention to detail who enjoys working with both content and technology. You’ll bring hands‑on CMS experience, an understanding of HTML and SEO, and the confidence to build positive relationships with stakeholders in a fast‑paced environment.

What you’ll do

• Create, edit and publish customer-facing content across RAC digital channels

• Manage content through our CMS, ensuring updates are accurate, consistent and delivered on time

• Work with stakeholders to understand requirements and turn briefs into effective digital content

• Apply SEO and digital content best practice to improve how customers find and engage with content

• Review content for accuracy, accessibility, brand consistency and customer experience

• Support content changes across acquisition, retention and wider digital customer journeys

• Work within established approval and governance processes to ensure content meets required standards

• Manage multiple content requests and changing priorities in a fast‑paced environment

• Help identify opportunities to improve digital content and ways of working

What you’ll need

• Hands‑on experience using a CMS to create, update and publish digital content

• Experience with a headless CMS such as Contentstack, Contentful, or similar would be highly advantageous

• Good understanding of HTML, with the confidence to inspect and understand content and page structure

• Exceptional attention to detail and a commitment to producing accurate, high‑quality customer‑facing content

• Understanding of SEO and digital content best practice

• Confident stakeholder management and communication skills, with the ability to understand requirements and manage expectations

• Strong organisation skills with the ability to manage multiple requests and deadlines

• A collaborative and resilient approach, with the confidence to take ownership and respond constructively to feedback

• Experience working within financial services or another regulated environment would be beneficial

• Broader CMS experience beyond WordPress would be advantageous

Location & Salary

Location: Bradley Stoke, Bristol (hybrid working, Tuesday and Wednesday in the office and three days remote)

Salary: Aligns with market and experience

Please note: The anticipated start date for this role will be January 2027 onwards.

As a Junior Digital Content Editor at the RAC, you’ll get benefits that go the extra mile

• Earnings That Motivate – enjoy a competitive salary plus automatic enrolment in our ‘Owning It Together’ Colleague Share Scheme – a unique opportunity to share in RAC’s future success and be rewarded for the exceptional work you deliver.

• Tools to Drive Your Future – get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings.

• Time Off That Matters – enjoy 25 days annual leave, plus bank holidays. We also support work‑life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments.

• Financial Security & Perks – pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long‑term. Qualifying Earnings apply.

• Wellbeing That Works for You – our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it.

• Extras That Make a Difference – access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success.

Why the RAC?

For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that the RAC is a place where support, ambition and opportunity go hand in hand.

We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work, and we’ll be with you every step of the way to help you grow and develop your career.