Junior Customs Operator

SF EXPRESS (EUROPE); Twickenham; On-site; GBP 20,000 - 28,000; Full time

Job summary

SF EXPRESS (EUROPE) in the United Kingdom seeks a Junior Customs Operator to join our growing team in Twickenham. You will support daily import and export customs clearance activities, work with customers and operational partners, and help ensure customs processes are compliant with UK regulations.

The role emphasizes accuracy, attention to detail, and teamwork. Entry-level candidates are welcome; a Bachelor's degree is required, and English communication skills are essential, with Chinese

Qualifications

• Bachelor's degree or above required.
• Experience in customs clearance or logistics preferred; entry-level candidates welcome.
• Strong communication, coordination, and problem-solving skills.
• Good attention to detail and sense of responsibility.
• Proficiency in Microsoft Office and Excel.
• Strong English communication; Chinese language is an advantage.

Responsibilities

• Handle daily import and export customs declarations and related documentation.
• Organise customs clearance data and complete system entry accurately.
• Manage customs duty and tax reconciliation, including tax statements and payment applications.
• Communicate with customers regarding customs documentation and clearance requirements.
• Follow up on customs inspections and resolve clearance issues and exceptions.
• Coordinate with customers, warehouses, customs agents, carriers, and other stakeholders.
• Prepare customs-related reports, documents, and operational solutions.
• Support business and cross-functional projects related to customs operations.
• Ensure customs activities comply with relevant UK regulations and company procedures.
• Perform other duties as assigned by the supervisor.

Skills

Communication

Coordination

Problem-solving

Attention to detail

English proficiency

Chinese language

Education

Bachelor's degree or above

Tools

Microsoft Office

Excel

Job description

We are looking for a Junior Customs Operator to join our growing UK team. You will support daily import and export customs clearance activities, work closely with customers and operational partners, and help ensure customs processes are completed accurately and in compliance with UK regulations.

Key Responsibilities

• Handle daily import and export customs declarations and related documentation.
• Organise customs clearance data and complete system entry accurately.
• Manage customs duty and tax reconciliation, including tax statements and payment applications.
• Communicate with customers regarding customs documentation and clearance requirements.
• Follow up on customs inspections and resolve clearance issues and exceptions.
• Coordinate with customers, warehouses, customs agents, carriers, and other stakeholders.
• Prepare customs-related reports, documents, and operational solutions.
• Support business and cross-functional projects related to customs operations.
• Ensure customs activities comply with relevant UK customs regulations and company procedures.
• Perform other duties as assigned by the supervisor.

Requirements

• Bachelor's degree or above；
• Experience in customs clearance, logistics, or international trade is preferred; entry-level candidates are welcome to apply.
• Good communication, coordination, and problem-solving skills.
• Strong attention to detail and sense of responsibility.
• Good Microsoft Office and Excel skills.
• Good English communication skills; Chinese language skills are an advantage.