Junior Customer Service Advisor

EVERGREEN LIMITED; Liverpool; On-site; GBP 30,000 - 35,000; Full time

Job summary

Join a leading company as a Junior Customer Service Advisor in Liverpool, where you'll provide top-tier service and support sales initiatives. Enjoy a vibrant team environment with comprehensive training and career development opportunities. This full-time role focuses on enhancing customer satisfaction and driving loyalty.

Benefits

Full training and mentorship

Clear career development opportunities

Regular team incentives and rewards

Supportive team environment

Additional leave

Employee mentoring programme

Free parking

On-site parking

Sick pay

Qualifications

• Candidates should have at least a GCSE qualification.
• Strong customer service skills are essential.
• Experience in a customer-facing role is advantageous.

Responsibilities

• Act as the first point of contact for clients and customers.
• Provide accurate information and support to customers.
• Promote products and gather customer insights.

Skills

Excellent communication

Interpersonal skills

Problem-solving

Customer-focused attitude

Motivated and willing to learn

Ability to work in a fast-paced environment

Education

GCSE

Job description

Job Description:

Job information Junior Customer Service Advisor from the Company EVERGREEN LIMITED, this latest Junior Customer Service Advisor job vacancy is located in the city Liverpool L BP located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Customer field have been opened and published up to the specified time.

Job Responsibility:

Role Overview:As a Junior Customer Service Advisor, you will be the first point of contact between our clients and their customers. You'll play a key role in providing excellent service, supporting sales initiatives, and ensuring customer satisfaction through direct interaction.

Key Responsibilities:

• Engage with customers directly to promote products and services.
• Provide accurate information and support to customers in a friendly and professional manner.
• Address customer questions, concerns, and feedback promptly.
• Support sales and marketing teams by gathering customer insights.
• Help create positive customer experiences that drive loyalty and repeat business.
• Maintain knowledge of current campaigns and promotions.
• Assist in setting up and attending promotional events.

Skills and Attributes:

• Excellent communication and interpersonal skills.
• A friendly, confident, and professional manner.
• Strong problem-solving abilities and customer-focused attitude.
• Highly motivated, with a positive outlook and willingness to learn.
• Ability to work in a fast-paced environment.

What We Offer:

• Full training and mentorship to help you succeed.
• Clear career development opportunities.
• Supportive and vibrant team environment.
• Regular team incentives, rewards, and social events.

Ready to start your customer service career with a company that values ambition and teamwork? Apply today and take your first step into the exciting world of direct marketing!

Job Type: Full-time

Pay: From £30,000.00 per year

Additional pay:

• Bonus scheme
• Performance bonus
• Yearly bonus

Benefits:

• Additional leave
• Bereavement leave
• Company events
• Employee mentoring programme
• Enhanced maternity leave
• Enhanced paternity leave
• Free parking
• On-site parking
• Sick pay

Schedule:

• Day shift
• Monday to Friday

Work authorisation:

• United Kingdom (required)

Location:

• Liverpool L3 1BP (required)

Work Location: In person

Application deadline: 18/05/2025Expected start date: 19/05/2025

Keywords : Liverpool jobs
Closed Date : 2025-07-20