Junior Customer Category Manager (Impulse)

Tropicana Brands Group; Greater London; On-site; GBP 32,000 - 45,000; Full time

Job summary

Tropicana Brands Group in the United Kingdom is seeking a passionate Junior Customer Category Manager (Impulse) to join our Category Team and help grow our juice brands, including Tropicana, Naked and Copella.

You will build external category partnerships, transform data into actionable insights, and drive category growth across impulse channels with a strong customer focus. This role offers exposure to shopper strategy and cross-functional collaboration in a fast-paced environment.

Qualifications

• Experience in FMCG category management (W&C/Managed Convenience/AFH experience preferred but not necessary).
• Literate in category/market data analytics platforms (Nielsen/Circana, Kantar).
• Has some experience in turning data/insight into action to drive change.
• Experience of customer management and relationship building.
• Experience in external influencing/story-building, presenting with impact.
• Proven ability to work cross-functionally and be the voice of the customer.
• Entrepreneurial mindset and strong drive to win.
• Ability to build internal and external credibility - can navigate a faced paced, matrix organisation.

Responsibilities

• Customer category management.
• Building customer category relationships across impulse accounts (W&C, Managed Convenience, AFH).
• Use data/insights to build credible relationships with customer partners to drive overall category growth and growth for Tropicana Brands Group.
• Range review leadership including influencing through data (category, consumer + market insights), cross-functional coordination of external action plan, RR progress tracking.
• Share of shelf growth by customer.
• Merchandising execution.
• Picture of success execution (assortment, promo efficiency and merchandising).
• Customer relationship management, seen as a category + customer expert.
• Drive competitive advantage through sharing category advocacy work and thought leadership topics.

Skills

FMCG category mgmt

Data analytics

Cross-functional work

Relationship building

Entrepreneurial mindset

Tools

Nielsen/Circana

Kantar

Job description

At #TropicanaBrandsGroup we are passionate about nourishing & delighting our consumers, one sip at a time!

Working at Tropicana Brands Group is more than a job; it's an opportunity to shape the future of some of the UK's most loved juice brands, including Tropicana, Naked and Copella.

We're on an exciting journey to make juice more relevant than ever through bold brand building, meaningful innovation and culturally connected marketing.

As we continue to invest in growing the category and strengthening our brands, we're looking for an ambitious Junior Customer Category Manager (Impulse) to join our Category Team!

Your Next Pour: The Opportunity and Job Purpose:

• To build our external category partnerships with impulse customers, across W&C, managed convenience and AFH.
• To be our eyes and ears in the trade, delivering a true category approach to support our retailers in winning and within that supporting the growth of TBG.
• To be a category expert on Juices & smoothies and a customer expert - wiring cross-functionally within the customer and has a deep understanding of the customer strategy and how to operate within it.
• Has good data literacy and can transform data into insights to drive win win business plans for us and the customer.
• Be the person the customer calls on as their right hand person for all ranging and merchandising decisions.

The Key responsibilities include:

• Customer category management
• Building customer category relationships across impulse accounts (W&C, Managed convenience, AFH)
• Use data/insights to build credible relationships with customer partners to drive overall category growth and growth for TBG
• Range review leadership including influencing through data (category, consumer + market insights), cross-functional coordination of external action plan, RR progress tracking
• Share of shelf growth by customer
• Merchandising execution
• Picture of success execution (assortment, promo efficiency and merchandising)
• Customer relationship management, seen as a category + customer expert
• Drive competitive advantage through sharing category advocacy work and thought leadership topics

Key scope includes:

• External Customer Category management
• Category + customer expertise
• Range Review leadership
• Execution of the picture of success (assortment, promo efficiency + merchandising)
• Execute retailer specific category strategy 'Jobs to be done' + execution of
• The voice of the category + trade into the organisation
• Promote category advocacy and thought-leadership externally

This list covers the main duties you will undertake but other duties will be required and added to as required to meet project and business needs. Flexibility to support the business is essential to the role.

About You :

We're looking for someone who is curious, ambitious and excited by the opportunity to help shape the future of some of the UK's biggest juice brands.

You'll ideally have:

• Experience in FMCG category management (W&C/Managed Convenience/AFH experience preferred but not necessary)
• Literate in category/market data analytics platforms (Nielsen/Circana, Kantar)
• Has some experience in turning data/insight into action to drive change
• Experience of customer management and relationship building
• Experience in external influencing/story-building, presenting with impact
• Proven ability to work cross-functionally and be the voice of the customer
• Entrepreneurial mindset and strong drive to win
• Ability to build internal and external credibility - can navigate a faced paced, matrix organisation

If you're looking for a role where you can make a genuine difference, grow your career and help shape the future of Britain's leading juice brands, we'd love to hear from you.