Junior Content Designer - London

Pontoon Solutions; London; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

Pontoon Solutions is seeking a Junior Content Designer in London to join an agile design team on a key digital project in banking. This role involves creating user-friendly content, collaborating with UX experts, and is ideal for those eager to grow in an inclusive and supportive environment. The position requires on-site work two days per week and offers a unique opportunity to enhance user experiences in a high-impact setting.

Benefits

Mentorship opportunities

Inclusive team culture

Hybrid working

Chance to work on a high-profile product

Qualifications

• Some experience with UX writing or content design.
• Comfortable working in agile teams.
• Eager to learn in a supportive environment.

Responsibilities

• Creating clear and engaging app content for user journeys.
• Collaborating with UX designers and developers.
• Using data insights to guide content decisions.

Skills

UX writing

Content design

Collaboration

Plain English

Tools

Figma

Job description

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Digital Principle Recruiter @ Pontoon Solutions | Talent Management

Role: Junior Content Designer

Location: London, 2 days per week on site required

Duration: 6-month initial contract

We’re looking for a Junior Content Designer to join an agile design team working on a high-impact digital project in the banking sector. You’ll play a key role in improving how users manage subscriptions through a major mobile banking app, helping make the experience clearer, simpler, and more human.

This is a fantastic opportunity to grow your experience working in a large, collaborative design environment with strong content and UX communities.

What you’ll be doing:

• Creating simple, clear and engaging app content for customer journeys
• Working with UX designers, researchers and developers in a multidisciplinary squad
• Using research and data insights to inform content decisions
• Supporting the development and use of content standards, tone of voice, and style guides
• Helping with content critiques, testing and iteration based on feedback
• Presenting your work and ideas to product and design stakeholders

What we’re looking for:

• Some experience with UX writing or content design (internships, freelance or in-house)
• Ability to simplify complex language and write in plain English
• Comfortable working in agile teams and open to collaboration and feedback
• Familiar with Figma or other design tools (training can be provided)
• Passionate about inclusive design and improving digital experiences for users
• Eager to learn and develop in a fast-paced, supportive environment

What you’ll get:

• The chance to work on a high-profile product used by millions
• Mentorship and learning opportunities from experienced content designers
• A collaborative, inclusive and values-driven team culture
• Hybrid working – 2 days per week in the London office
• A role where your work can make a real difference to users

If you’re just starting out in your content career and want to grow your skills in a supportive and ambitious team — we’d love to hear from you.

Candidates will ideally show evidence of the above in their CV to be considered please click the “apply” button.

Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Design

• Industries

  Financial Services and Design Services

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