Junior Client Relationship Manager

Devonshire; Greater London; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

An established industry player is seeking a motivated Junior Client Relationship Manager to join their dynamic team. This role presents an exciting opportunity for growth, allowing you to develop your skills and progress towards becoming a Relationship Manager. You will engage with clients, manage service information, and assist in creating impactful presentations. With a commitment to integrity and high standards, this company values collaboration and offers a supportive environment. If you are eager to learn and thrive in a fast-paced setting, this position is perfect for you.

Qualifications

• 1-2 years of client-facing experience required.
• Strong interpersonal skills to build relationships.

Responsibilities

• Manage collection and reporting of service information for the team.
• Prepare Monthly Client Service Packs and assist in client meetings.

Skills

Client Facing Experience

Interpersonal Skills

Organizational Skills

Team Player

Job description

Direct message the job poster from Devonshire

Here at Paragon, we are committed to getting our clients’ customers to engage with their brands through integrated marketing communications as well as delivering business critical regulated communications.

Planning, creating and delivering both printed and digital communication, Paragon Customer Communications engages with every UK household at least once a week on behalf of some of the biggest and most influential global brands. We see ourselves as an extension of our clients’ business, embracing integrity and high standards to deliver a seamless and engaging communication experience.

As a result of a recent internal promotion, we are looking for a Junior Client Relationship Manager to support the Asset, Wealth and Pensions team and our clients. This is a fantastic opportunity to learn and develop with a progression plan to become a Relationship Manager.

Main Duties:

• Manage and co-ordinate the collection, collation and reporting of service and management information for the relationship management team
• Prepare Monthly Client Service Packs (KPIs)
• Build Presentations from pre-existing slides to support Relationship Managers in their discussions with Clients
• Assist with the completion and updating of Client Account Plans
• Attend client calls and meetings to take minutes and gain a deeper understanding of the client.
• Undertake client research and fact finding to assist the relationship manager
• Ensure the Team Governance policy is adhered to at all times.

Experience:

• 1-2 years previous client facing experience
• Excellent interpersonal skills with the ability to build relationships.
• A motivated and organised team player.
• Experience operating in a dynamic and often time challenged environment

Salary £30-35K

Hybrid London/Essex 3/4 days a week initially, reducing after training.

Seniority level

Executive

Employment type

Full-time

Job function

Customer Service and Administrative

Industries

Business Consulting and Services and Printing Services

Devonshire is an equal-opportunity employer, and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation or marital status.

Please note that due to the high volume of responses we receive, only successful applicants will be contacted.