Junior Client Executive

Marsh Risk; Norwich; Hybrid; GBP 42,000 - 56,000; Full time

Job summary

Marsh is seeking a talented Account Handler/Client Advisor to join our Renewable Energy & Power practice in Norwich or London. This hybrid role requires at least three days per week in the office and offers close collaboration with an experienced team handling client relationships and insurance needs.

You will support senior executives with portfolio management, renewals, mid-term adjustments, and client documentation, while delivering a high standard of service in a fast-paced environment.

Qualifications

• Experience in managing a portfolio of corporate client accounts is beneficial but not required.
• Knowledge of the insurance market.
• Strong communication and negotiation skills.
• Strong analytical and problem-solving skills.

Responsibilities

• Analyse risks and provide solutions for clients' needs including renewal coordination and placements.
• Respond to client queries and resolve issues promptly to maintain relationships.
• Assemble and deliver renewal strategies in coordination with Marsh teams.
• Assist with client advisory, market negotiations, and documentation.

Skills

Client relationship management

Communication skills

Negotiation

Analytical thinking

Problem solving

Job description

We are seeking a talented and motivated individual to join our Marsh team in either Norwich or London as part of our Renewable Energy & Power practice. This is a hybrid role, with a requirement to work at least three days per week in the office, offering the opportunity to collaborate closely with a highly experienced and supportive team while also benefiting from flexible working.

The role will provide the successful candidate with stimulating opportunities to be involved with Renewable Energy clients in this growing industry sector forming an important part of the Energy Transition.

This position would be ideal for either an experienced Account Handler or Client Advisor with a background in insurance or possibly someone from a different field of insurance such as Claims or Underwriting looking to get into a Client focussed position. We are looking for someone who is confident managing client relationships, well organised, and capable of delivering a high standard of service in a fast-paced environment.

In this role, you will be responsible for supporting experienced Executives managing their own portfolio of clients and eventually managing your own whilst ensuring the smooth day-to-day handling of their insurance requirements. This will include managing renewals, processing mid-term adjustments, supporting the preparation of client documentation, and responding to a range of client queries in a timely and professional manner. You will play an important role in helping to maintain strong client relationships and ensuring service excellence across the book.

We will rely on you to:

• Analyse risks and provide solutions for clients' needs including supporting the coordination of client renewals and placements, development of strategies to meet our client needs, building and developing strong relationships in the sector.
• Respond to client day-to-day queries and concerns, resolving issues promptly to develop strong client relationships.
• Assemble and deliver renewal strategies for client's co-ordinating with the wider Marsh teams.
• Assist with providing advice to clients including conducting market negotiations.
• Maintain and develop strong relationships with clients, colleagues, and insurance/reinsurance markets to efficiently communicate client demands and requests internally.
• Working on presentations and tender reports for clients and prospects.

What you need to have:

• Client Executive/ Client Advisory/ Industry experience beneficial but not required – Graduate level candidates may be considered.
• Experience of managing a portfolio of corporate client accounts is ideal but not essential
• Knowledge of the insurance market
• Strong communication and negotiation skills.
• Strong analytical and problem-solving skills.

What makes you stand out:

• Dynamic with previous client facing experience
• The ability to remain calm under pressure and be able to work flexibly when required
• Cert CII qualified and working towards ACII is desirable

Why join our team

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Hybrid

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [e-mail].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.