Energy Client Advisor

Marsh; Greater London; Hybrid; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Professional development opportunities

Inclusive workplace culture

Flexible working options

Job summary

Marsh is seeking a talented Account Handler or Client Advisor in London to join our Energy & Power practice. This role involves managing client portfolios and ensuring smooth operation of insurance requirements.

Ideal candidates will have substantial experience in the Energy & Power sector, excellent organizational skills, and a strong ability to manage client relationships effectively. Join us to be part of a supportive and dynamic team with flexible working options.

Qualifications

• Proven experience working within the Energy & Power sector.
• Experience in managing the full renewal process of insurance programs.
• Excellent organizational skills to handle multiple enquiries simultaneously.

Responsibilities

• Manage a portfolio of clients and their insurance requirements.
• Support Marsh Client Executives with placement strategy.
• Prepare and submit accurate market presentations and slips.

Skills

Client relationship management

Organizational skills

Experience in Energy & Power sector

Education

Cert CII qualified (working towards ACII)

Job description

We are seeking a talented and motivated individual to join our Marsh team in London as part of our Energy & Power practice. This is a hybrid role, with a requirement to work at least three days per week in the office, offering the opportunity to collaborate closely with a highly experienced and supportive team while also benefiting from flexible working.

This position would be ideal for an experienced Account Handler or Client Advisor with a strong background in Energy & Power insurance. We are looking for someone who is confident managing client relationships, well organised, and capable of delivering a high standard of service in a fast‑paced environment.

In this role, you will be responsible for managing your own portfolio of clients and ensuring the smooth day‑to‑day handling of their insurance requirements. This will include managing renewals, processing mid‑term adjustments, supporting the preparation of client documentation, and responding to a range of client queries in a timely and professional manner. You will play an important role in helping to maintain strong client relationships and ensuring service excellence across the book.

We will rely on you to:

• Support Marsh Client Executives regarding placement strategy for insurance renewals and administer mid‑term changes to risk
• Request and review underwriting information on behalf of Energy clients and understand their requirements
• Prepare and submit accurate market presentations and slips in consultation with the Client Executives and the Placement Team
• Utilise Marsh online trading systems to collate and negotiate renewal terms with existing and prospective insurers
• Collaborate with Client Executives and Placement Teams to prepare client reports for renewals
• Review and comment on Indemnity and Insurance clauses

What you need to have:

• Proven experience working within the Energy & Power sector
• Proven experience of working on the full renewal process of insurance programs
• Excellent organisational skills with the ability to manage multiple enquiries simultaneously
• A good awareness of clients’ business, their business issues, insurance programmes and service plans

What makes you stand out:

• Dynamic with previous client facing experience
• The ability to remain calm under pressure and be able to work flexibly when required
• Cert CII qualified and working towards ACII is desirable

Why join our team

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well‑being.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [e-mail].