Junior Business Support Specialist

Howden; Cheltenham; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Hybrid working

Flexible hours

Job summary

Howden is seeking a Business Support Assistant to join our Cheltenham team. You will provide day-to-day administrative support to the wider team, handle invoicing and record-keeping, and assist with documentation and reports. No prior insurance experience is required as full training is provided.

The role is full-time and based in our Cheltenham office with an average of two days per week in the office, offering a supportive environment to develop your career in a professional business setting.

Qualifications

• Previous admin/customer service/office experience.
• Proficient in Microsoft Office including Outlook, Word and Excel.
• GCSE English and Maths (or equivalent) required.

Responsibilities

• Provide day-to-day administrative support to the wider team.
• Support new business and renewal activities with accurate processing.
• Prepare and maintain business documentation and reports.
• Keep spreadsheets, databases and internal systems up to date.
• Assist with invoicing and monthly admin tasks.
• Manage team mailboxes and respond to inquiries.
• Act as central point of contact for internal and external partners.
• Assist creation and maintenance of process guides and training materials.
• Help ensure documentation is accurate, compliant and up to date.
• Collaborate with colleagues to identify process improvements.

Skills

Organisational skills

Attention to detail

Proactive mindset

Communication skills

Relationship building

Willingness to learn

Team worker

Education

GCSE English and Maths

Tools

Outlook

Word

Excel

Job description

Howden is seeking a Business Support Assistant to join our Cheltenham team. You will provide day-to-day administrative support to the wider team, handle invoicing and record-keeping, and assist with documentation and reports. No prior insurance experience is required as full training is provided.

The role is full-time and based in our Cheltenham office with an average of two days per week in the office, offering a supportive environment to develop your career in a professional business setting.