Junior Building Manager – Elevate Facilities Service

Colliers International EMEA; Greater London; On-site; GBP 30,000 - 42,000; Full time

Job summary

Colliers UK in London seeks an enthusiastic Assistant Building Manager to support day-to-day management of Finsbury Circus House, a landmark office building in the City. You will act as a key contact for occupiers, contractors and visitors, delivering a first-class building management service.

The role requires strong organisational and communication skills, a proactive customer-focused mindset, and experience in facilities or property management within a commercial office environment.

Qualifications

• Experience within property management, facilities management, hospitality, customer service or a similar environment.
• Strong organisational and administrative skills.
• Excellent communication and relationship-building abilities.
• Customer-focused mindset with a proactive approach.
• Knowledge of health and safety principles.
• Proficiency in Microsoft Office applications.
• Ability to prioritise multiple tasks and work independently.
• Experience within a commercial office environment.
• IOSH Working Safely or equivalent qualification.
• Knowledge of service charge management.
• Understanding of building compliance requirements.
• Experience working with CAFM or property management systems.
• IWFM qualification or willingness to study towards one.

Responsibilities

• Support the day-to-day management of the building and its common areas.
• Conduct regular property inspections and identify maintenance requirements.
• Monitor building services, including M&E systems, lifts, security systems and cleaning services.
• Assist in ensuring the building is maintained to the highest operational standards.
• Support the mobilisation and delivery of property improvement projects.
• Develop and maintain strong relationships with occupiers and visitors.
• Act as a first point of contact for occupier queries and service requests.
• Coordinate occupier communications, building notices and service updates.
• Support tenant engagement initiatives and community events.
• Help deliver an exceptional customer experience throughout the building.
• Liaise with service partners including cleaning, security, M&E and specialist contractors.
• Review contractor performance and monitor service delivery against agreed KPIs.
• Ensure contractors comply with site procedures and health & safety requirements.
• Manage permits to work and contractor access arrangements.
• Assist with the management of statutory compliance requirements.
• Support fire safety procedures, risk assessments and emergency planning.
• Maintain accurate compliance records and documentation.
• Undertake regular health & safety inspections and report findings.
• Assist with incident reporting and follow-up actions.
• Raise purchase orders and process invoices.
• Support service charge budgeting and expenditure tracking.
• Maintain accurate financial records and reporting information.
• Assist with contractor tendering and procurement exercises.
• Support the delivery of environmental and sustainability initiatives.
• Assist in monitoring energy, water and waste performance.
• Promote sustainable practices throughout the building.

Skills

Property management

Facilities management

Customer service

Communication skills

Health & safety

Microsoft Office

Independence

Organisation

IWFM awareness

Education

IOSH Working Safely

IWFM qualification

Tools

CAFM systems

MS Office

Job description

Colliers UK in London seeks an enthusiastic Assistant Building Manager to support day-to-day management of Finsbury Circus House, a landmark office building in the City. You will act as a key contact for occupiers, contractors and visitors, delivering a first-class building management service.

The role requires strong organisational and communication skills, a proactive customer-focused mindset, and experience in facilities or property management within a commercial office environment.