Junior Broker Assistant - Client Support & Growth Path

Arthur J. Gallagher & Co. (AJG); Liverpool; Hybrid; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Flexible and hybrid work arrangements

Health Insurance Discounts

Employee Stock Purchase Program

Paid parental leave

Volunteer days

Job summary

Gallagher is recruiting for a client support/administration role. You’ll assist brokers with day-to-day tasks, manage renewals and quotes, and support service delivery across the team. The role offers structured development, mentoring, and a pathway into broking with flexible hybrid work options.

We value accuracy, proactive client service, and strong communication. If you’re seeking growth in a collaborative, ethical environment, this is a great place to progress.

Qualifications

• 1-2 years’ experience in a similar client support / administration role
• Attention to detail is essential
• Clear and effective in stakeholder communication
• Great time management and ability to prioritise to meet deadlines
• A proactive approach and commitment to client service excellence
• Tier 1 qualification is desirable or willingness to complete in first 6 months (Gallagher supported)

Responsibilities

• Manage renewals, new business quotes, and overall account servicing (policies, endorsements, invoicing)
• Liaise with clients, insurers, underwriters, and internal teams to meet deadlines and support broking strategy
• Maintain accurate documentation, systems, and processing through collaboration with the Gallagher Service Centre
• Support debtor management, gather client information, and identify key issues
• Continuously improve processes, stay updated through training, and uphold professional and ethical standards

Skills

Client support

Administration

Attention to detail

Stakeholder communication

Time management

Proactive attitude

Tier 1 qualification

Job description

Gallagher is recruiting for a client support/administration role. You’ll assist brokers with day-to-day tasks, manage renewals and quotes, and support service delivery across the team. The role offers structured development, mentoring, and a pathway into broking with flexible hybrid work options.

We value accuracy, proactive client service, and strong communication. If you’re seeking growth in a collaborative, ethical environment, this is a great place to progress.