Junior Block Manager

Martyn Gerrard; East Finchley; Remote; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Birthday off

28 days annual leave

Christmas/New Year break

Training and qualifications support

Job summary

Martyn Gerrard is seeking a Junior Block Manager to join its Block Management Department in Finchley Central. You will support senior managers, gain knowledge across governance, compliance, and maintenance, and progress to manage your own blocks over time.

You will work with leaseholders, freeholders, contractors and solicitors to resolve issues, ensure compliance and maintain blocks effectively. Training and qualification support is provided, along with a friendly, professional environment.

Qualifications

• You don't need years of experience; a relevant degree or around one year's property experience is acceptable.
• Genuine desire and drive to build a career in property.
• Excellent people skills and high emotional intelligence for difficult conversations and practical solutions.
• Strong organisational skills and adaptability to changing priorities.
• Excellent attention to detail.
• Good IT skills and confidence using computer systems.
• The ability to work under pressure and meet deadlines.
• A proactive approach and willingness to take ownership of your work.

Responsibilities

• Communicating clearly and professionally with Leaseholders, Freeholders, contractors and solicitors.
• Recording and monitoring health & safety and other compliance requirements.
• Working with contractors, Freeholders and Leaseholders to resolve maintenance issues efficiently.
• Helping to plan and monitor planned preventive maintenance (PPM).
• Responding promptly and efficiently to incoming maintenance queries.
• Assisting with Fire Risk Assessments (FRAs).
• Raising and issuing invoices.
• Helping with budgets and year-end accounts.
• Attending AGMs and residential meetings.
• Carrying out regular site inspections.
• Assisting with the onboarding of new blocks.
• Ensuring disputes and issues are dealt with promptly and professionally.
• Taking increasing responsibility for your own portfolio as your knowledge and experience develop.

Skills

People skills

Emotional intelligence

Organisational skills

Attention to detail

IT skills

Working under pressure

Proactive

Education

Property/Real Estate related degree or experience

Tools

Computer systems

Job description

Take your property knowledge to the next level and build a career in Block Management.

This is an opportunity to gain valuable experience in legislation, health & safety, compliance, maintenance, finance, and, perhaps most importantly, working with people and getting things done.

We are looking for a Junior Block Manager with excellent people skills who is driven, organised and willing to take ownership of their work. You may be a recent graduate with a relevant degree, or someone with around a year’s experience in property who is ready to take the next step in their career.

You don't need to be an experienced Block Manager. What matters to us is your attitude, your ability to learn and your willingness to put in the work to develop your career.

Our Block Management Department currently manages approximately 90 blocks and consists of the Head of Block Management, three Block Managers and two Block Management Accounts Assistants.

You will receive guidance, training and support from experienced colleagues, and we will encourage and financially support you in obtaining relevant professional qualifications.

The Role

As a Junior Block Manager, you will initially work closely with the Head of Block Management, supporting the management of his portfolio of blocks.

The role will initially focus on administrative and support tasks, allowing you to build your knowledge and confidence across all areas of Block Management. As your knowledge and experience develop, you will be given responsibility for your own blocks to manage.

You will work with Freeholders, Leaseholders, contractors and solicitors, helping to resolve issues, maintain compliance and ensure that our blocks are managed effectively.

You will be part of a team, with experienced Block Managers around you to provide guidance and support as you develop into the role.

Your responsibilities will include:

• Communicating clearly and professionally with Leaseholders, Freeholders, contractors and solicitors.
• Recording and monitoring health & safety and other compliance requirements.
• Working with contractors, Freeholders and Leaseholders to resolve maintenance issues efficiently.
• Helping to plan and monitor planned preventative maintenance (PPM).
• Responding promptly and efficiently to incoming maintenance queries.
• Assisting with Fire Risk Assessments (FRAs).
• Raising and issuing invoices.
• Helping with budgets and year-end accounts.
• Attending AGMs and residential meetings.
• Carrying out regular site inspections.
• Assisting with the onboarding of new blocks.
• Ensuring disputes and issues are dealt with promptly and professionally.
• Taking increasing responsibility for your own portfolio as your knowledge and experience develop.

What we offer

• A friendly, supportive and professional working environment.
• The opportunity to build your knowledge, skills and develop a career in property while gaining professional qualifications
• Training and ongoing support from experienced colleagues.
• Support and financial assistance towards relevant professional qualifications.
• 28 days' annual leave, plus your birthday off.
• Additional time off between Christmas and New Year.

What we are looking for

You don't need years of experience. We are looking for someone with the potential and attitude to become an excellent Block Manager.

You will ideally have:

• A relevant degree, particularly in Property, Real Estate, Construction or a related subject, or around one year's experience in property or a property-related maintenance role.
• A genuine desire and drive to build a career in property.
• Excellent people skills and a high level of emotional intelligence, with the ability to handle difficult conversations and find practical solutions.
• Strong organisational skills and the ability to adapt when priorities change.
• Excellent attention to detail.
• Good IT skills and confidence using computer systems.
• The ability to work under pressure and meet deadlines.
• A proactive approach and the willingness to take ownership of your work.

Location & Hours

The role is based in Finchley Central, Monday to Friday, 9.00am to 5.30pm.