Junior AV Technician

proAV Limited; London; On-site; GBP 25,000 - 35,000; Part time

Job summary

proAV Limited seeks a Junior AV Technician to join their London team, responsible for supporting AV technology and providing excellent service. This role offers a chance to work with state-of-the-art technologies in a growing team, ensuring effective AV support for various clients and events.

Qualifications

• Minimum of two years corporate experience is desirable.
• Knowledge in meeting room audio and video conference systems.
• Enthusiastic and self-motivated individual.

Responsibilities

• Provide support on an individual basis to users at all levels of seniority on Audio Visual equipment.
• Conduct daily morning meeting room testing of all deployed technologies.
• Set up & support meetings & conferences as required.

Skills

Communication

Time Management

Organisational Skills

Ability to work under pressure

Job description

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Role Overview

proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.

About The Role

Role Overview

proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.

Our immediate requirement is for a Junior AV Technician to be a key part of our London team, representing proAV working onsite.

One of many openings available at proAV (who have over 500 team members globally), this position is based within our end user’s organisation who continue to invest in state-of-the-art technologies, services, and training.

This is an exciting opportunity for an exceptional, Junior AV Technician to join an established operation with scope to drive and enhance the service at every opportunity.

Experience and seniority of the position will be reflected by the remuneration and benefits package.

Key Responsibilities

• Provide support on an individual basis to users at all levels of seniority on Audio Visual equipment, connectivity and applications where appropriate.
• Conduct daily morning meeting room testing of all technologies deployed.
• Set up & support meetings & conferences as required.
• Fault handling and tracking of all AV fault related tickets raised via ticketing system and monitor though the life cycle to conclusion.
• Track and manage all AV requests received via dedicated AV Phone & Email.
• Provide 1st line troubleshooting of any AV system failures.
• Experience and good understanding of all technologies deployed.
• Setup, testing, operation, and break down of audio visual and video conference equipment as required.
• Event Support – preparation / rehearsals / Co-ordination of rental equipment.
• Manage proAV onsite service deliverables working in conjunction with proAV help desk teams.
• Inventory management of consumables & stock holding of on-site critical spares.
  
  

Desirable Skills

• Minimum of two years corporate experience.
• Knowledge in meeting room audio and video conference systems.
• Ability to multitask and work under pressure to strict deadlines.
• Remain client facing and calm under pressure at all times.
• Have excellent communication, time management, presentation and organisational skills.
• Be enthusiastic and self-motivated.
• Be able to establish productive relationships with people at all levels.
• Ability to use own initiative appropriately.
• Knowledge of Audio-Visual systems and technologies.
• Customer focused and strong ability to deal with individuals on all levels in a friendly, welcoming and helpful manner.
  
  

Hours of work

40 hours per week, 9 hours a day on a rotational shift basis between 7am-7pm, including an hour unpaid break, Monday-Friday.

About You

About Us

proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication.

From reviewing technology to integration to post-deployment support, you’re in safe hands when you trust your AV and UC to proAV.

We are recognised as one of the AV industry’s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open.

From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products and technologies 24/7/365.

Equality, Diversity & Inclusion

proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other’s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  IT Services and IT Consulting

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