Junior Administrator

Hi-Tech Property Services Ltd; Fareham; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Company pension

Health care plan

28 days annual leave

Birthday off after 1 year

Job summary

Hi-Tech Property Services Ltd in Fareham is seeking a Junior Administrator to join our office-based team. You'll help coordinate information that keeps customer jobs moving—from initial instruction through to completion and follow-up action.

This permanent, full-time role offers training, a pension, and health care; 28 days’ annual leave with bank holidays and a birthday day off after one year. You’ll gain hands-on experience supporting busy office operations and multi-site communications.

Qualifications

• Strong organisation and attention to detail.
• Professional telephone and email manner.
• Confidence using Microsoft Office and learning new systems.
• The ability to manage several tasks and priorities.
• A reliable, positive and team-focused attitude.
• Previous administration or customer-service experience is helpful but not essential.

Responsibilities

• Update internal job-management systems and customer portals accurately.
• Support customer and field-operative communication by telephone and email.
• Maintain records, documents, purchase information and job notes.
• Help coordinators and managers track actions and outstanding information.
• Escalate urgent issues appropriately and follow agreed processes.
• Contribute positively to a busy, collaborative office environment.

Skills

Organisational skills

Attention to detail

Telephone & email communication

MS Office proficiency

Multi-tasking

Team player

Customer service experience

Job description

Join our Fareham office and help coordinate the information that keeps customer jobs moving—from initial instruction and attendance through to completion and follow-on action.

Salary to be confirmed 40 hours per week Full-time, permanent

This is work with variety and visible results.

Hi-Tech Property Services is an established commercial property maintenance, compliance and refurbishment contractor supporting multi-site customers across the UK.

Start or develop your office career by supporting the people, systems and communication behind commercial property maintenance.

What you’ll be doing

• Update internal job-management systems and customer portals accurately.
• Support customer and field-operative communication by telephone and email.
• Maintain records, documents, purchase information and job notes.
• Help coordinators and managers track actions and outstanding information.
• Escalate urgent issues appropriately and follow agreed processes.
• Contribute positively to a busy, collaborative office environment.

What we’re looking for

• Strong organisation and attention to detail.
• A professional telephone and email manner.
• Confidence using Microsoft Office and learning new systems.
• The ability to manage several tasks and priorities.
• A reliable, positive and team-focused attitude.
• Previous administration or customer-service experience is helpful but not essential.

You’ll be joining a business with recognised accreditations including NICEIC, Gas Safe, F-Gas, Constructionline and ISO certifications. More importantly, you’ll be joining teams that take ownership of work from the first instruction through to completion.

We invest in training and development, provide a company pension and Health Care Plan, and offer 28 days’ annual leave including bank holidays. After one year’s service, you also receive your birthday off.

See the work behind the role

Understand what you’ll be part of.

Explore the service lines, employee stories and case studies most relevant to this vacancy.

Read about office-based apprenticeship experience supporting jobs from booking through to completion.

See how a trainee role combines office work, communication, site visits and career development.

Learn more about the wider business, teams and services you will be supporting.

People make
the difference. Junior Administrator

A relevant Hi-Tech story

See the role in context.

Marcus worked in the Fareham office booking works and helping see jobs through to completion—valuable experience at the centre of a busy operational business.