Junior Account Manager

Robertson Sumner Ltd; Uxbridge; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Performance-related incentives

Training & development

Job summary

Robertson Sumner Ltd is seeking a motivated Junior Account Manager to join its growing sales team in the Technology / Electrical Distribution sector. The role blends managing existing customer relationships with proactively generating new business opportunities.

You will build strong customer relationships, handle enquiries, prepare quotations and work with internal teams to ensure a smooth customer experience.

Qualifications

• Previous experience in sales, telesales or customer-facing roles.
• Confidence communicating with customers and prospective clients via phone and email.
• Proactive approach to generating new business and building relationships.
• Strong organisational skills and ability to manage follow-ups and opportunities.
• Commercial awareness and willingness to learn about products and markets.

Responsibilities

• Build and maintain relationships with existing customers and act as a point of contact for enquiries, pricing and orders.
• Proactively identify opportunities for additional sales and account growth.
• Prepare and follow up on quotations and pricing requests.
• Work with internal teams to ensure a smooth customer experience and retention.
• Identify potential new customers and generate sales opportunities.
• Record prospecting activity and sales opportunities in the CRM.

Skills

Sales

Account management

New business development

Outbound calls

Communication

CRM experience

Organisational skills

Team collaboration

Tools

CRM system

Job description

Junior Account Manager – New Business Development

Sector: Technology / Electrical Distribution

About the Opportunity

We are recruiting on behalf of an established UK distribution business looking to appoint a motivated and commercially minded Junior Account Manager to join its growing sales team.

This is an excellent opportunity for someone looking to build a career in account management and business development, combining the management of existing customer relationships with a proactive focus on generating new business opportunities.

The successful candidate will play an important role in driving sales growth, developing customer accounts and identifying opportunities to expand the company's customer base. This role would suit someone with a strong work ethic, a confident communication style and the ambition to develop within a commercial sales environment.

Key Responsibilities

Account Management

• Build and maintain strong relationships with existing customers, ensuring a high level of service and ongoing engagement.
• Act as a key point of contact for customer enquiries, product information, pricing and order-related queries.
• Proactively contact existing accounts to identify opportunities for additional sales and account growth.
• Understand customer requirements and recommend suitable products and solutions.
• Prepare and follow up on quotations, pricing requests and sales opportunities.
• Monitor account activity, identify opportunities to increase spend and help improve customer retention.
• Work closely with internal sales, customer service and operational teams to ensure a smooth customer experience.

Business Development

• Proactively identify and approach potential customers to generate sales opportunities.
• Conduct outbound calls, emails and follow-up activities to engage prospective customers.
• Research target markets and businesses to identify potential opportunities.
• Develop an understanding of prospective customers' needs, challenges and purchasing requirements.
• Introduce the company's product range and value proposition to new customers.
• Convert leads and enquiries into active trading accounts.
• Maintain accurate records of prospecting activity, customer interactions and sales opportunities within the CRM system.
• Work towards agreed sales, activity and new account acquisition targets.
• Follow up consistently with prospective customers to build relationships and maximise conversion rates.

Internal Collaboration

• Work alongside experienced account managers and sales colleagues to develop product knowledge and commercial awareness.
• Liaise with purchasing, warehouse and logistics teams to support customer requirements.
• Keep up to date with product developments, market trends and customer needs.
• Contribute to the wider sales team's objectives and ongoing business growth.

About You

We are looking for an ambitious and proactive individual who is keen to develop a career in sales, account management and business development.

The ideal candidate will demonstrate:

• Previous experience in sales, telesales, customer service, account support or a customer-facing commercial role.
• Confidence communicating with customers and prospective clients over the phone and via email.
• A proactive approach to generating new business and building relationships.
• Strong organisational skills, with the ability to manage follow-ups and prioritise opportunities.
• Commercial awareness and an interest in identifying opportunities to increase sales.
• Resilience, motivation and the confidence to engage with new prospects.
• Good IT skills and the ability to maintain accurate customer and sales records.
• A willingness to learn, take feedback on board and develop product knowledge.

Experience within distribution, wholesale, electrical products or technology would be advantageous but is not essential. Candidates with transferable sales or customer-facing experience and a strong desire to succeed commercially are encouraged to apply.

What’s on Offer?

• The opportunity to develop a career in account management and business development.
• Exposure to both existing account management and new customer acquisition.
• Support and training to develop product knowledge and sales capability.
• The opportunity to work within an established distribution business.
• A commercially focused role with clear opportunities to develop and progress.
• Competitive salary and potential performance-related incentives, subject to the package offered.