Junior Account Manager

S2S Electronics Ltd; Rotherham; Hybrid; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Medicash Health Cash Plan

Job summary

S2S Group is recruiting a Junior Account Manager to join our busy team in Manvers, Rotherham. Training will be provided, and no prior account management experience is required.

You will learn to manage customer accounts, work alongside our Senior Account Manager, and help identify opportunities to improve processes while delivering excellent customer service.

Qualifications

• Experience in a fast-paced, pressurised environment.
• Positive, enthusiastic approach.
• Confident telephone manner.
• Proficient with Microsoft Office suite and a CRM system.
• Experience in the IT industry desirable.
• Full and clean driving licence desirable.

Responsibilities

• Familiarise yourself with the services offered by S2S Group.
• Operate as a point of contact for assigned customers.
• Answer incoming calls from customers and deal with general enquiries.
• Provide a high-quality customer experience.
• Maintain customer accounts in the CRM management tool.
• Proactively identify new opportunities and deliver innovative solutions to customers.
• Generate sales amongst customer accounts, including upselling and cross-selling.
• Liaise with customers, managers and other departments as required.
• Engage with a wide range of customers to sell the company’s services.
• Follow up with clients who had previously expressed interest but did not purchase.
• Encourage existing clients to consider additional services.
• Build strong business relationships with key decision makers.
• Develop client relationships and strengthen industry partnerships.
• Stay up to date with industry developments through research.

Skills

Organisational skills

Time-management

Communication

Confident telephone manner

CRM proficiency

IT industry knowledge

Driving licence

Tools

Outlook

Excel

Word

CRM system

Job description

Are you eager to turn your passion for IT into a career? S2S Group hasan exciting opportunity for a candidate to join its team in Manvers, Rotherham, as a Junior Account Manager.

Key information

• S2S Group Ltd–Rotherham
• Working Hours: Full-time, 35.5 hours
• Possible Start Date: September 2026

Job Summary

S2S Group are looking to recruit a Junior Account Manager to join our busy and expanding team in Manvers, Rotherham.

Account management experience is not essential, as there will be a full and comprehensive training program for the right candidate.

What is essential is an enthusiastic “go-getter” attitude, with an appetite to learn quickly and expand your skills in this busy and very key role within our business, servicing our valued customers.

As a Junior Account Manager, you will work alongside our Senior Account Manager, learning the skill of handling customers’ accounts, helping to improve processes and identify opportunities within the account to develop our services within the business, as well as providing excellent customer service.

The ideal candidate will be flexible, highly motivated and have good communication and relationship-building skills. We’re searching for someone reliable and driven with close attention to detail and a genuine desire to do the best you can for you, your customer and our company.

The company will, in return, provide initial industry training and all the support you will require to build a successful career with a committed, friendly, growing company.

You will be based at our head office in Rotherham, South Yorkshire.

Key Responsibilities

• Familiarise yourself with the services offered by S2S Group
• Operate as a point of contact for assigned customers
• Answering incoming calls from customers and dealing with general enquiries.
• Provide a high-quality customer experience.
• Maintain customer accounts
• Account Management administration through our CRM management tool
• Proactively identify new opportunities and deliver innovative solutions to customers
• Generate sales amongst customer accounts, including upselling and cross-selling
• Liaise with customers, managers and other departments as required
• Engaging with a wide-range of customers to sell the company’s services
• Follow up with clients who had previously expressed interest but did not purchase
• Encourage existing clients to consider additional services
• Build strong business relationships with key decision makers
• Developing client relationships and strengthening industry partnerships
• Staying up to date with industry & sector developments through research

Key Skills, Knowledge and Experience

• Outstanding organisational and time-management skills
• Experience of working in a fast-paced, pressurised environment
• Positive, enthusiastic approach
• Confident telephone manner
• Ability to use all Microsoft applications, including Outlook, Excel, Word and CRM system
• Experience within the IT industry or relevant sector (desirable)
• Full and clean driving licence (desirable)

About the employer

S2S Group is a leading IT Asset Disposal (ITAD) and data destruction specialist based in the UK. We help businesses securely and sustainably manage their end-of-life IT equipment. Our services include secure data erasure and destruction, device refurbishment, recycling, and bespoke IT lifecycle solutions. With a strong commitment to environmental responsibility, data security, and compliance, S2S Group ensures that all IT assets are processed in accordance with the highest industry standards.

We combine technical expertise with innovative software and sustainable practices, making us a trusted partner for organisations across various sectors. At S2S Group, we invest in people, providing training and development opportunities that support both individual and company growth.

Company Benefits

Medicash Health Cash Plan: Provides cashback towards everyday healthcare costs, including dental treatment, optical expenses, physiotherapy, specialist consultations, health screening and prescriptions, together with access to a Virtual GP service and a range of digital wellbeing benefits.

Any other Information

• Pre-employment screening will be undertaken/DBS Clearance will be required .